At a Glance
- Tasks: Guide customers through software implementations and deliver engaging training sessions.
- Company: Dynamic tech company focused on customer success and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer satisfaction and teamwork.
- Why this job: Make a real difference by helping users confidently adopt new technology.
- Qualifications: Experience in software implementation and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
We're looking for an experienced Implementation Training Consultant to deliver successful software implementations across our client's technology portfolio. You'll guide customers through the implementation journey, from planning and configuration to go-live, ensuring a smooth rollout and excellent user adoption.
A key part of the role is delivering engaging customer training and onboarding, both remotely and on-site, helping users gain confidence and maximise the value of the solution. You'll also work closely with Product, Sales and Customer Success teams to provide a seamless customer experience.
What you'll bring:
- Experience delivering software implementations or customer onboarding projects.
- Experience providing customer training, workshops or user enablement.
- Strong customer-facing, communication and stakeholder management skills.
- Knowledge of software configuration, integrations and data migration.
- Excellent organisation and problem-solving abilities.
- Experience using CRM or project management tools.
- PRINCE2 or equivalent project management qualification is desirable.
If you enjoy helping customers successfully implement new technology, delivering high-quality training and driving user adoption, we'd love to hear from you.
Implementation & Training Consultant employer: Interact Consulting Limited
As an Implementation & Training Consultant with us, you'll be part of a dynamic team that values innovation and collaboration. We offer a supportive work culture that prioritises employee growth through continuous training and development opportunities, ensuring you can advance your career while making a meaningful impact on our clients' success. Located in a vibrant area, our company also provides unique advantages such as flexible working arrangements and a strong emphasis on work-life balance, making it an excellent place to thrive both personally and professionally.
Contact Details:
Interact Consulting Limited Recruitment Team
