2nd Line Support Engineer

2nd Line Support Engineer

Full-Time 38250 - 46750 Β£ / year (est.) Home office (partial)
Interact Consulting Limited

At a Glance

  • Tasks: Resolve complex tech issues and deliver exciting Microsoft 365 projects.
  • Company: A growing independent MSP with a collaborative, flat structure.
  • Benefits: Competitive salary, hands-on experience, and opportunities for technical growth.
  • Other info: Join a dynamic team focused on innovation and service quality.
  • Why this job: Broaden your skills while working on diverse technologies in a supportive environment.
  • Qualifications: 3+ years of IT support experience with strong Microsoft 365 and networking skills.

The predicted salary is between 38250 - 46750 Β£ per year.

A growing independent MSP supporting SMEs across London and the South East is looking for a 2 Line Support Engineer to resolve complex technical issues, deliver Microsoft 365 and infrastructure projects.

You'll join a flat, technically led business where engineers collaborate, share knowledge, and work on far more than service desk tickets.

Alongside troubleshooting, you'll gain hands-on experience with projects, cloud, networking, automation, and infrastructure.

You will - Resolve Microsoft 365, Windows Server, networking, and endpoint issues.

Deliver M365 migrations, Intune deployments, and infrastructure projects.

Support Active Directory, Entra ID, Intune, and hybrid environments.

Improve automation, documentation, and service quality.

Have 3+ years' IT support experience (MSP preferred).

Strong Microsoft 365, Windows Server, Active Directory, Intune, Entra ID, Cloud and networking skills.

Excellent troubleshooting, customer service, and a desire to develop technically.

If you're looking to broaden your technical skills and work on a wide range of technologies, we'd love to hear from you....

2nd Line Support Engineer employer: Interact Consulting Limited

As a leading employer in the digital and infrastructure sector, we offer a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for advancement, all while enjoying a competitive salary and benefits package. Located in a vibrant area, our company culture promotes creativity and teamwork, making it an ideal place for professionals looking to make a meaningful impact.

Interact Consulting Limited

Contact Details:

Interact Consulting Limited Recruitment Team

We think you need these skills to ace 2nd Line Support Engineer

Communication Skills
Problem-Solving Skills
SQL
Data Engineering
Python
ETL/ELT Processes
Data Pipeline Development