Weekend Safety and Security Assistant

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

IKEA Exeter are looking to welcome Safety and Security Assistants to join our delightful and friendly team. At IKEA, we call this role a Business Risk and Compliance Co-worker.

If you are looking for a role where you get to build your customer service skills and help co-create the wonderful everyday with our many in-store guests, we would be happy to hear from you.

We have 12-hour contracts working at our co-worker entrance, checking in visitors, contractors, etc. and ensuring risk is managed and safety ensured through the building. This role will allow you to work through the wider store.

What you’ll need to have

• The most important requirements are an interest in and experience in retail, good customer service, and administrative duties.
• You will demonstrate professionalism in your decision-making, motivated to learn and committed to safety.
• You have a high standard of written and verbal communication skills.
• Interpersonal and methodological problem-solving skills.
• An ability to work in a self-directive environment to resolve problems and to complete tasks within deadlines, an ability to work in an environment with tight deadlines.
• Proficiency in using computers and digital tools to complete administrative tasks.

What you’ll be doing day to day

• The job is varied and no two days are the same. You contribute to the shopping experience by ensuring a safe environment for our customers and co-workers.
• You will support the Safety & Security function in store through monitoring and reviewing of CCTV and other security infrastructure.
• You meet and greet all persons entering the store and maintaining visitor, contractors and co-worker access to and from the store.
• You will complete administrative tasks when required, such as compliance and auditing paperwork.
• This role involves working directly with customers at times, for instance, where customers may have forgotten to scan items. The ability to work professionally, in a professional and values-driven way, is important.
• It is desirable that you are able to use safety and security systems, and have experience doing so. Full training will be provided in-role.

Working with us

Our co-workers bring unique ideas and skills to work every day and we offer a variety of benefits that suit their and their family’s everyday needs.

• 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save hundreds on High Street retailers.
• End of year gift, generous annual leave entitlement for you to enjoy holidays, and family friendly policies.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.
• Proud to be a Living Wage Employer.
• Free car parking, a cycle-to-work scheme and season travel ticket loan.

Recruitment process information

Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face to face interview in-store. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all selected candidates. We understand not everyone will be selected, but we promise to keep you informed either way. For any advice or support, email ari.davies-ho4@Ingka.ikea.com and I will be happy to help!