At a Glance
- Tasks: Help customers in our Self-Serve Warehouse and keep stock organised and accessible.
- Company: Join the friendly team at IKEA, where we make everyday life better.
- Benefits: Enjoy a competitive hourly rate, discounts, and generous annual leave.
- Other info: Flexible shifts available; perfect for students looking for weekend work.
- Why this job: Make a positive impact while developing your skills in a dynamic environment.
- Qualifications: Motivation to thrive in a fast-paced setting; customer service mindset is key.
The predicted salary is between 27000 - 28000 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Exeter are looking to welcome a Weekend Customer Warehouse Operative to join our delightful and friendly team. If you are looking for a role where you get to develop your skills and passion in a warehouse/fulfilment role, and co‑create the wonderful everyday with our many in‑store guests, we would be happy to hear from you.
We have a 12‑hour contract working in our Self‑Serve Warehouse. This is a customer‑facing role. If you have been to an IKEA store before, you'll know this is the area before the check‑outs where customers collect their products. This is a mix of warehouse/fulfilment work with good customer service, so a passion for both is important!
WHAT WE OFFER- Interviews will be between 11 and 17 June.
- Start date of employment will be Saturday, 04 July.
- Hourly rate of £13.45 per hour.
- Availability to work two 6‑hour shifts on Saturdays and Sundays, as well as ad‑hoc shifts through the week (Monday to Friday) is required.
- These are permanent contracts where you will be working throughout the year, including the holiday periods.
- We can discuss flexibility to match your life and our business needs during the interview.
- 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save on High Street retailers.
- End‑of‑year gift, generous annual leave entitlement, and family‑friendly policies.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest‑free loans.
- Proud to be a Living Wage Employer.
- Free car parking, a cycle‑to‑work scheme and season travel ticket loan.
- Previous warehouse experience is beneficial but not essential; all you will need is the motivation to make things happen in a fast‑paced environment.
- Ability to prioritise and organise your workload swiftly and with attention to detail.
- Proven experience in utilising technical equipment to enhance productivity and efficiency.
- Prepared to initiate tasks on your own initiative and to participate actively in group efforts.
- A strong customer service mindset, and the passion to be helpful and attentive to customers as they navigate our Self‑Serve Warehouse.
You will be maintaining the Self‑Serve Warehouse, which means condensing and moving stock, supporting customers with their questions, and making sure that IKEA's flat‑pack products are accessible, stocked and ready for our customers to purchase. This is a physical role as you will be manual handling of heavy stock. Working with or around heavy machinery and tools, such as counterbalance and pump trucks, and flatbed trolleys, to safely and efficiently transport heavy goods within the warehouse. Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co‑workers.
WE CARE FOR THE PEOPLEIt takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace.
Weekend Customer Warehouse Assistant employer: Inter IKEA Systems B.V.
IKEA Exeter is an exceptional employer that prioritises inclusivity and personal growth, offering a supportive work environment where employees can thrive. With competitive benefits such as a 15% discount on products, generous annual leave, and family-friendly policies, we ensure our team members feel valued and rewarded. Join us to develop your skills in a dynamic warehouse role while contributing to a better everyday life for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Customer Warehouse Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out IKEA's values and how they align with yours. This will help you show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond. We want to see that you can bring a positive attitude to the Self-Serve Warehouse.
✨Tip Number 3
Be ready to showcase your teamwork! During the interview, share stories about how you've worked well with others in fast-paced environments. IKEA values collaboration, so let them know you’re a team player who can contribute to a friendly atmosphere.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining the IKEA family. Don’t miss out on this opportunity to start a better life for yourself!
We think you need these skills to ace Weekend Customer Warehouse Assistant
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service and warehouse work shine through. We want to see that you genuinely care about making a positive impact and are excited about the role!
Tailor Your CV:Make sure to customise your CV to highlight any relevant experience, even if it's not directly in a warehouse setting. We love seeing how your skills can transfer to this role, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff. This helps us see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Inter IKEA Systems B.V.
✨Know the Role Inside Out
Before your interview, make sure you understand what a Weekend Customer Warehouse Assistant does. Familiarise yourself with the tasks mentioned in the job description, like maintaining the Self-Serve Warehouse and assisting customers. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
Since this role involves interacting with customers, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help someone, as this will demonstrate your passion for being helpful and attentive.
✨Demonstrate Your Team Spirit
IKEA values teamwork, so be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or tackled challenges together. This will highlight your ability to participate actively in group efforts.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not only interested in the position but also in contributing positively to the workplace environment.
