At a Glance
- Tasks: Assist customers in our warehouse while managing fulfilment operations.
- Company: Join IKEA, a brand committed to making everyday life better for everyone.
- Benefits: Enjoy a competitive hourly rate, discounts, and generous annual leave.
- Other info: Flexible hours, permanent contracts, and opportunities for growth await you!
- Why this job: Be part of a friendly team and make a positive impact on customers' lives.
- Qualifications: Motivation and a strong customer service mindset are key; experience is a bonus.
The predicted salary is between 13.45 - 13.45 £ per hour.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Southampton are looking to welcome Customer Warehouse Assistants to join our delightful and friendly team. These are roles based in our Order Picker (Click and Collect) area, and our Self-Serve Customer Warehouse. As such, these are not typical warehouse roles - you will be customer-facing, whilst carrying out fulfilment operations. A mixture of both logistics and customer service!
If you are looking for a role where you get to develop your skills and passion in a warehouse/fulfilment role, and co-create the wonderful everyday with our many in-store customers, we would be happy to hear from you.
The group interviews will be on the 30th June (evening) and 1st July (morning). You must be able to attend one of these. Start date of employment will be Sunday, 26 July.
WHAT WE OFFER- Hourly rate of £13.45 per hour.
- 12, 16 and 24 hours a week contracts, which will include weekend working.
- These are permanent contracts where you will be working throughout the year, including the holiday periods.
- We can discuss flexibility to match your life and our business needs during the interview.
- Shift times will be between 09:00am and 21:30pm for the Self-Serve Warehouse roles.
- Shift times will be between 06:00am and 21:30pm for the Customer Order Picking roles.
- 15% IKEA discount on IKEA products, and access to a Discount Portal to help you save hundreds on High Street retailers.
- End of year gift, generous annual leave entitlement for you to enjoy holidays, and family friendly policies.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans.
- Proud to be a Living Wage Employer.
- Free car parking, a cycle-to-work scheme and season travel ticket loan.
- As well as so much more!
- Previous warehouse experience is beneficial but not essential, all you will need is the motivation to make things happen in a fast-paced environment.
- Ability to prioritise and organise your workload swiftly and with attention to detail.
- Proven experience in utilising technical equipment to enhance productivity and efficiency.
- Ensure you are prepared to initiate tasks on your own initiative and to participate actively in group efforts.
- A strong customer service mindset, and the passion to be helpful and attentive to customers as they navigate our Self-Serve Warehouse.
- You will be collecting products and packages from throughout the store, preparing them for collection by our customers.
- You will be responsible for ensuring compliance with the IKEA Health, Safety & Security Rules & Regulations in your area.
- You work to ensure the efficiency of the fulfilment operation by working in simple, cost-conscious ways, developing, and sharing good examples of ways of working.
- You will be maintaining the Self-Serve Warehouse, which means condensing and moving stock, supporting customers with their questions, and making sure that IKEA's flatpack products are accessible, stocked and ready for our customers to purchase.
- This is a physical role as you will be manual handling of heavy stock.
- Ensure all safety protocols and regulations are followed for a secure environment for both our customers and co-workers.
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATIONLet us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face to face interview in-store. We understand not everyone will be selected, but we promise to keep you informed either way. For any advice or support, email ari.davies-ho4@Ingka.ikea.com and I will be happy to help!
Customer Warehouse Assistant in Southampton employer: Inter IKEA Systems B.V.
IKEA Southampton is an exceptional employer that prioritises inclusivity and personal growth, offering a unique blend of logistics and customer service in the role of Customer Warehouse Assistant. With competitive pay, flexible contracts, and a range of benefits including a generous employee discount and life assurance, we foster a supportive work culture where every team member can thrive and contribute to creating a better everyday life for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Warehouse Assistant in Southampton
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Inter IKEA Systems B.V.. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Inter IKEA Systems B.V.. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Customer Warehouse Assistant in Southampton
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Inter IKEA Systems B.V..
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Inter IKEA Systems B.V..
How to prepare for a job interview at Inter IKEA Systems B.V.
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
