At a Glance
- Tasks: Design and plan kitchens, creating personalised solutions for customers.
- Company: Join IKEA Edinburgh, a leader in home furnishings with a focus on inclusivity.
- Benefits: Enjoy a competitive salary, 15% discount, and flexible working options.
- Other info: Be part of a diverse team that values growth and creativity.
- Why this job: Make a positive impact by helping customers create their dream kitchens.
- Qualifications: Customer service experience and a passion for home design are essential.
The predicted salary is between 28120 - 28120 £ per year.
"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."
A job at IKEA is so much more than home furnishings.
Together, we work to make a better everyday life for the many.
It's the perfect fit if you want to contribute, grow, and share.
Join the team and start a better life for yourself.
Candidate profile (text) - Default language Join our team at IKEA Edinburgh and help customers create the heart of their homes!
We’re looking for someone who can make the planning experience enjoyable and inspiring by engaging with customers warmly and attentively.
Apply today and be part of a team that turns kitchen dreams into reality at IKEA!
What we offer
- The Start Date of employment will be: 24th October 2026
- The starting salary for this role is £28,120 per annum, based on skills and experience.
- 39 hours working 5 days per week including evenings and alternate weekends.
- We can discuss flexibility to match your life and our business needs during the interview.
- Working with us has its rewards
- 15% IKEA discount and discount portal helping you save £100s on high street retailers.
- X4 Life Assurance, enhanced statutory pension contributions and interest free loans
- Full list of benefits at https://www. ikea. com/gb/en/this-is-ikea/work-with-us/
- What you’ll need to have
- You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs.
- You have experience working in a customer oriented business, working closely with sales targets and customer conversion rates.
- You are someone who is always looking for ways to improve the customer experience and grow sales, finding solutions to problems and communicating with the customer.
- You are open to learning and working with a variety of computer programmes including Microsoft Office suite and Planning Tools.
- What you’ll be doing on the day to day
- Planning & Designing kitchens for customers in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate.
- You engage with customers identifying their needs, inspiring and advising them on suitable solutions for their life at home.
- Support sales by ensuring the customer meets an area that is clean, well presented and easy to shop.
- Support with responding to the customer emails, securing payments both in store and remotely.
- You will communicate with customers in a variety of ways, including email, text and calls starting from pre appointment calls, and continuing through planning and purchase of their kitchen.
- You will support the overall customer shopping experience in the Kitchens Department by completing other tasks when needed this may include ensuring products are available, priced and supporting with kitchen enquires.
- We care for the people
It takes the diversity of thought, background, and culture to make great ideas a reality.
We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
- Come see the wonderful workday where we create a better everyday life for the many
- Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world.
At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home.
We all contribute with our uniqueness and we want to grow and develop together.
Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
- What we all have in common
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- #J-18808-Ljbffr
Kitchen Planner in Loanhead employer: Inter IKEA Systems B.V.
IKEA Cardiff is an exceptional employer that values its employees by fostering a vibrant and inclusive work culture. As a Sales Assistant, you will not only enjoy competitive benefits and opportunities for personal growth but also be part of a team that prioritises creating inspiring customer moments in a dynamic retail environment. Join us to make a meaningful impact while developing your skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Kitchen Planner in Loanhead
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Inter IKEA Systems B.V., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Inter IKEA Systems B.V.!
We think you need these skills to ace Kitchen Planner in Loanhead
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Inter IKEA Systems B.V., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Inter IKEA Systems B.V. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Inter IKEA Systems B.V. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Inter IKEA Systems B.V.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
