Kitchen Sales Specialist

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It\’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself. IKEA Cardiff are looking to welcome a Kitchen Sales Specialist to join our hardworking Sales team. Do you have a knack for making customers feel like they\’ve just stepped into their dream home? If so, we want you on our team! As a Kitchen Sales Specialist, you\’ll be the hero our customers didn\’t know they needed, guiding them through the maze of kitchen wonders and helping them to plan and design their dream kitchen. WHAT WE OFFER The Start Date of employment will be 06 April. Starting salary of £18,141.69 per annum dependent on skills and experience (this is the pro-rated salary for 30 hours a week) (Full-Time Equivalent: 26,401 per annum). 30 hours weekly, working 5 days over 7, which will include 3 in 4 weekends. We can discuss flexibility to match your life and our business needs during the interview. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family\’s everyday needs. 15% IKEA discount & discount portal helping you save £100s on High Street retailers. Life Assurance of 4 times your pay, enhanced statutory pension contributions and interest free loans. Given Day – Additional days’ paid leave to take at any point during the year, when it\’s important for you. Free healthy meal option, salad bar, fruit, and hot/cold drinks. Click below for a full list of our benefits: https://www.ikea.com/gb/en/this-is-ikea/work-with-us/why-work-with-us-because-a-job-with-us-is-so-much-more-than-a-job-pub1969c310 WHAT YOU\’LL NEED TO HAVE You have experience working in a sales-oriented business, working closely with sales targets and customer conversion rates. You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own. You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs. You take initiative, make well-informed choices, and actively engage with your daily tasks. Confidence to take personal initiatives and be open to change, with the ability to both find solutions to complex problems and be able to communicate to the customer. Confident in learning and working with a variety of computer programmes including Microsoft Office suite and Kitchen Planning Tools. WHAT YOU\’LL BE DOING DAY TO DAY You will be planning and designing kitchens for customers, in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate. You actively engage with our customers identifying their needs, inspiring and advising them on the best solutions for their life at home. You are always enthusiastic about the range, curious to learn the stories behind the products and their design. You support maximising sales by ensuring the Kitchen Sales areas is clean, fully stocked, all products priced, well presented and easy to shop. Some products may involve heavy lifting. Support with responding to the customer emails, securing payments both in store and remotely. You will communicate with customers in a variety of ways, including email, text and calls starting from pre appointment calls, and continuing through planning and purchase of their kitchen. WE CARE FOR THE PEOPLE It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many. RECRUITMENT PROCESS INFORMATION Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend a face-to-face interview. We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email me at ari.davies-ho4@ingka.ikea.com and I will be happy to help! Why you will love us From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA. What we all have in common Living our values Being your unique self, while respecting and including others A passion for home furnishing Performing & delivering while learning & developing #J-18808-Ljbffr