Kitchen & Bedroom Measurement Technician - Lakeside
Kitchen & Bedroom Measurement Technician - Lakeside

Kitchen & Bedroom Measurement Technician - Lakeside

London Full-Time 22800 - 28400 £ / year (est.) No home office possible
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Inter IKEA Systems B.V.

At a Glance

  • Tasks: Measure and plan kitchens and bedrooms, ensuring customer satisfaction.
  • Company: Join IKEA, a global leader in home furnishings dedicated to improving everyday life.
  • Benefits: Enjoy a 15% discount, life assurance, and family-friendly policies.
  • Why this job: Be part of a diverse team making a positive impact while growing your skills.
  • Qualifications: Must be detail-oriented, organised, and have a valid driver's license.
  • Other info: Flexible working hours and travel support available.

The predicted salary is between 22800 - 28400 £ per year.

You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

IKEA Lakeside is looking to welcome a new Kitchen & Bedroom Measurement Technician to their growing team. In IKEA, we call this a Service Fulfilment Operations Technician.

Based from the Lakeside unit, you will travel to customers' homes to provide a measuring service and act as the first point of contact for customers in their kitchens, bedrooms, or home planning journey. When not out on visits, you will work in the store, liaising and building relationships with the store team while continuing to build product and planning knowledge.

WHAT WE OFFER

  • The Start Date of employment will be: February 2025
  • This role offers a starting salary of £28,420 per annum, based on competence & experience.
  • Travel support will be provided and discussed at interview.
  • 39 Hours per week, 5 shifts per week, alternate weekends, working hours will support the needs of the business.
  • We can discuss flexibility to match your life and our business needs during the interview.

WORKING WITH US HAS ITS REWARDS

  • 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
  • Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest-free loans.
  • Family-friendly policies - At IKEA, we’re happy to do our part in making childcare experience as easy as possible. How? By offering you enhanced statutory benefits for maternity, paternity, shared and adoption leave as well as supporting co-workers through fertility treatment.

WHAT YOU'LL NEED TO HAVE

  • Great understanding of the customer needs, demands, and expectations in the kitchen planning market and kitchen design principles.
  • Can demonstrate knowledge of relevant IT systems / solutions / measurement tools within the kitchen planning service.
  • Experience in using CAD or planner software is beneficial; if not, this will form part of your training package.
  • Highly organised, detail-oriented, and flexible with strong multitasking abilities, capable of working independently while anticipating future needs.
  • Excellent verbal and written communication skills.
  • A car owner; due to Health and Safety regulations, applicants are required to be at least 19 years of age and have held a valid and clean driver's license (Category B) for at least 24 months.

WHAT YOU'LL BE DOING DAY TO DAY

  • Review the existing kitchen layout and check against customers’ needs and expectations, ensuring all fundamental changes are noted.
  • Accurately measure, interpret, and draw out installation space and upload the data promptly, within the IKEA processes and systems.
  • Review appliance locations and new appliances to ensure they will fit, draw plumbing, gas, and electric line information on diagrams, noting and confirming any changes with the customer.
  • Responsible for capturing and providing feedback on any home defects to ensure future inclusion of any design requirements.
  • Share and promote the installation journey and ensure proper handover and documentation is uploaded to support the Kitchen planner & plan.
  • Review all project paperwork required and system access and obtain needed signatures from the customer.
  • Support with ad-hoc customer visits during and post-installation as required.
  • Actively use approved personal safety system (i.e., People Safe) to ensure safety while visiting customers' homes.
  • Ensure we offer the customer the best possible Lead Time for a Measuring Appointment.
  • Communicate effectively with Key Stakeholders in the Kitchen sales & design process.
  • Work in the store when not out on visits, liaising and building relationships with the store team and continuing to build product and planning knowledge.

WE CARE FOR THE PEOPLE

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.

RECRUITMENT PROCESS INFORMATION

  • Let us know if you require any adjustments to be made during the interview process as soon as possible.
  • Please attach an updated CV and cover letter with your application so we can get to know you better.
  • Shortlisted candidates will have a pre-screening call where we can get to know you a little and answer any initial questions about the role.
  • 2nd stage candidates will be invited by email to attend either face-to-face interview or virtual interview, this will be location dependent.
  • We understand not everyone will be successful, but we promise to keep you informed either way.
  • Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires:
  • Medical questionnaire
  • Criminal History
  • Driving Records

For any advice or support, email janice.chalkley@Ingka.ikea.com and I will be happy to help!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing

Kitchen & Bedroom Measurement Technician - Lakeside employer: Inter IKEA Systems B.V.

IKEA Lakeside is an exceptional employer that prioritises inclusivity and personal growth, offering a supportive work environment where every co-worker's unique ideas are valued. With competitive benefits such as a generous employee discount, life assurance, and family-friendly policies, you can thrive both personally and professionally while contributing to our mission of creating a better everyday life for the many. Join us in a role that not only allows you to engage with customers but also fosters your development in the dynamic field of kitchen planning.
Inter IKEA Systems B.V.

Contact Detail:

Inter IKEA Systems B.V. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Kitchen & Bedroom Measurement Technician - Lakeside

Tip Number 1

Familiarise yourself with IKEA's kitchen planning principles and design tools. Understanding their specific approach will not only help you in the role but also impress during your interactions with the team.

Tip Number 2

Build your knowledge of relevant IT systems and measurement tools that are commonly used in kitchen planning. This will demonstrate your readiness to adapt and learn quickly, which is crucial for this position.

Tip Number 3

Practice your communication skills, especially in explaining technical details to customers. Being able to convey complex information clearly will set you apart as a candidate who can effectively engage with clients.

Tip Number 4

Network with current or former employees of IKEA, particularly those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.

We think you need these skills to ace Kitchen & Bedroom Measurement Technician - Lakeside

Customer Service Skills
Attention to Detail
Measurement and Interpretation Skills
Knowledge of Kitchen Design Principles
Proficiency in CAD or Planner Software
Strong Organisational Skills
Multitasking Abilities
Excellent Verbal Communication Skills
Written Communication Skills
Relationship Building Skills
Problem-Solving Skills
IT Systems Knowledge
Health and Safety Awareness
Flexibility and Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in kitchen planning, customer service, and any technical skills related to measurement tools or CAD software. Use keywords from the job description to align your experience with what IKEA is looking for.

Craft a Compelling Cover Letter: In your cover letter, express your passion for home furnishings and how you can contribute to IKEA's mission of creating a better everyday life. Mention specific examples of your previous work that demonstrate your understanding of customer needs and your ability to work independently.

Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, consider including examples in your application that showcase your ability to communicate effectively with customers and team members.

Prepare for the Interview: Research IKEA's values and culture, and be ready to discuss how your personal values align with theirs. Think about scenarios where you've demonstrated flexibility, organisation, and attention to detail, as these are key traits for the position.

How to prepare for a job interview at Inter IKEA Systems B.V.

Understand the Role

Make sure you have a solid grasp of what a Kitchen & Bedroom Measurement Technician does. Familiarise yourself with kitchen planning principles and the specific responsibilities outlined in the job description. This will help you answer questions confidently and demonstrate your enthusiasm for the role.

Showcase Your Communication Skills

As this role involves liaising with customers and the store team, it's crucial to highlight your verbal and written communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in customer-facing situations.

Demonstrate Organisational Skills

Being detail-oriented and organised is key for this position. Be ready to discuss how you manage multiple tasks and ensure accuracy in your work. You might want to share specific examples from past experiences where your organisational skills made a difference.

Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in IKEA and helps you assess if it’s the right fit for you.

Kitchen & Bedroom Measurement Technician - Lakeside
Inter IKEA Systems B.V.
Location: London
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