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For Companies At a Glance
- Tasks: Measure kitchens and bedrooms, ensuring customer needs are met during home visits.
- Company: Join IKEA, a leader in home furnishings dedicated to improving everyday life.
- Benefits: Enjoy a 15% discount, life assurance, enhanced family policies, and flexible working hours.
- Why this job: Be part of a diverse team making a positive impact while growing your skills.
- Qualifications: Must be detail-oriented, organised, and have a valid driver's license; CAD experience is a plus.
- Other info: Start date is February 2025; travel support provided.
The predicted salary is between 28420 - 28420 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
IKEA Lakeside is looking to welcome a new Kitchen & Bedroom Measurement Technician to their growing team, in IKEA we call this a Service Fulfilment Operations Technician. Based from the Lakeside unit, you will travel to customers' homes to provide a measuring service and act as the first point of contact for customers in their kitchens, bedroom or home planning journey. Whilst this is a field-based role, when not out on visits you will work in the store, liaising and building relationships with the store team and continuing to build product and planning knowledge.
WHAT WE OFFER
- The Start Date of employment will be: February 2025
- This role offers a starting salary of £28,420 per annum, based on competence & experience.
- Travel support will be provided and discussed at interview.
- 39 Hours per week, 5 shifts per week, alternate weekends, working hours will support the needs of the business.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
- 15% IKEA discount & discount portal helping you save hundreds on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest-free loans.
- Family-friendly policies - At IKEA, we’re happy to do our part in making childcare experience as easy as possible. How? By offering you enhanced statutory benefits for maternity, paternity, shared and adoption leave as well as supporting co-workers through fertility treatment.
WHAT YOU'LL NEED TO HAVE
- Great understanding of the customer needs, demands, and expectations in the kitchen planning market and kitchen design principles.
- Can demonstrate knowledge of relevant IT systems / solutions / measurement tools within the kitchen planning service.
- Experience in using CAD or planner software is beneficial; if not, this will form part of your training package.
- Highly organised, detail-oriented, and flexible with strong multitasking abilities, capable of working independently whilst anticipating future needs.
- Excellent verbal and written communication skills.
- A car owner, due to Health and Safety regulations, applicants are required to be at least 19 years of age and have held a valid and clean driver's license (Category B) for at least 24 months.
WHAT YOU'LL BE DOING DAY TO DAY
- Review the existing kitchen layout and check against customers’ needs and expectations, ensuring all fundamental changes are noted.
- Accurately measure, interpret, and draw out installation space and upload the data promptly, within the IKEA processes and systems.
- Review appliance locations and new appliances to ensure they will fit, draw plumbing, gas, and electric line information on diagrams, noting and confirming any changes with the customer.
- Responsible to capture and feedback on any home defects to ensure future inclusion of any design requirements.
- Share and promote the installation journey and ensure proper handover and documentation is uploaded to support the Kitchen planner & plan.
- Review all project paperwork required and system access and obtain needed signatures from the customer.
- Support with ad-hoc customer visits during and post installation as required.
- Actively use approved personal safety system (i.e. People Safe) to ensure safety while visiting customers' home.
- Ensure we offer the customer the best possible Lead Time for a Measuring Appointment.
- Communicate effectively with Key Stakeholders in the Kitchen sales & design process.
- Working in the store when not out on visits, liaising and building relationships with the store team and continuing to build product and planning knowledge.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV and cover letter with your application so we can get to know you better. Shortlisted candidates will have a pre-screening call where we can get to know you a little and answer any initial questions about the role. 2nd stage candidates will be invited by email to attend either face-to-face interview or virtual interview, this will be location dependent. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires: Medical questionnaire, Criminal History, Driving Records. For any advice or support, email janice.chalkley@Ingka.ikea.com and I will be happy to help!
Kitchen and Bedroom Measure Technician - IKEA Lakeside employer: Inter IKEA Systems B.V.
Contact Detail:
Inter IKEA Systems B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen and Bedroom Measure Technician - IKEA Lakeside
✨Tip Number 1
Familiarise yourself with IKEA's kitchen planning principles and design tools. Understanding their specific approach will not only help you in the role but also impress during your interactions with the team.
✨Tip Number 2
Network with current or former employees of IKEA, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Prepare to discuss your organisational and multitasking skills in detail. Since this role requires managing multiple customer visits and tasks, showcasing your ability to handle these effectively will set you apart.
✨Tip Number 4
Demonstrate your commitment to customer service by sharing examples from your past experiences. Highlighting how you've met customer needs and resolved issues will resonate well with IKEA's values.
We think you need these skills to ace Kitchen and Bedroom Measure Technician - IKEA Lakeside
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in kitchen planning, customer service, and any technical skills related to measurement tools or CAD software. Use keywords from the job description to align your experience with what IKEA is looking for.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating better everyday lives through home design. Mention specific experiences that demonstrate your understanding of customer needs and your ability to work independently while being detail-oriented.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, consider including examples in your application that showcase how you've effectively communicated with customers or stakeholders in previous positions.
Highlight Flexibility and Organisation: IKEA values highly organised and flexible individuals. In your application, provide examples of how you have successfully managed multiple tasks or adapted to changing circumstances in past roles, demonstrating your ability to multitask effectively.
How to prepare for a job interview at Inter IKEA Systems B.V.
✨Understand the Role
Make sure you have a solid grasp of what a Kitchen and Bedroom Measure Technician does. Familiarise yourself with kitchen planning principles and the specific responsibilities outlined in the job description. This will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Showcase Your Communication Skills
As this role involves interacting with customers, it's crucial to highlight your verbal and written communication skills. Prepare examples of how you've effectively communicated with clients or team members in the past, especially in situations that required clarity and understanding.
✨Demonstrate Organisational Skills
Being detail-oriented and organised is key for this position. Be ready to discuss how you manage multiple tasks and ensure accuracy in your work. You might want to share specific instances where your organisational skills made a difference in a project or task.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in IKEA and helps you assess if it's the right fit for you.
