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For Companies At a Glance
- Tasks: Help customers create their dream homes with innovative furniture solutions.
- Company: Join IKEA, a global leader in home furnishings and sustainability.
- Benefits: Enjoy a 15% discount, life assurance, and enhanced pension contributions.
- Why this job: Make a positive impact while working in a diverse and inclusive environment.
- Qualifications: Must be over 25 with a valid driving licence and experience in customer service.
- Other info: Flexible working hours with opportunities for personal growth and development.
The predicted salary is between 27541 - 27541 ÂŁ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
At IKEA we are working to make our products and services more accessible to customers. We are looking for furniture planners to bring the ambience, inspiration and quality of the IKEA showroom directly into customers' homes. If you would like to meet customers in their own homes and help them build modular furnishing solutions with their individual needs in mind then we are looking for you to join our team.
What We Offer
- The start date of employment will be: April 2026
- The starting salary for this role is ÂŁ27,541 per annum pro rata, based on skills and experience.
- Full Time: 39 hours working 5 days per week including evenings and alternate weekends.
- 15% IKEA discount and discount portal helping you save ÂŁ100s on highâstreet retailers.
- X4 Life Assurance, enhanced statutory pension contributions and interestâfree loans.
What You'll Need To Have
- You are someone who listens to the customer needs and offers innovative solutions to meet them.
- You are someone who enjoys working on your own initiative with the ability to manage your diary of appointments.
- You have experience working with a variety of computer programmes including Microsoft Office suite and Planning Tools.
- You enjoy following home furnishing trends and customer buying behaviours to provide relevant solutions to our customers.
- For insurance purposes applicants for this role need to be over the age of 25 and have held a drivers licence for 2 years.
What You'll Be Doing On the Day To Day
- You will be responsible for the full customer experience from booking the first appointment, planning and through to payment and installation.
- You will engage with our customers in their homes identifying their needs, inspiring and advising them on the best solutions for their life at home.
- You will keep yourself up to date on IKEA Services and Product Range to offer solutions and services that meet customer needs.
- You will bring the ambience, inspiration and quality of the IKEA showroom directly into customers' homes.
- You will work closely with sales targets and other KPIs.
We Care For The People
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace. Come see the wonderful workday where we create a better everyday life for the many.
Recruitment Process Information
Let us know if you require any adjustments to be made during the interview process as soon as possible. Please attach an updated CV and a cover letter with your application so we can get to know you better. Shortlisted candidates will be invited by email to attend an interview. Final offers of employment are contingent upon clear results in mandatory background checks. Background checks must be completed by all successful candidates. This role requires: Medical questionnaire, Criminal History, Driving Records.
We understand not everyone will be selected, but we promise to keep you informed either way. We are unable to accept applications via email and encourage you to apply online as soon as possible. For any advice or support, email emma.jones4@ingka.ikea.com and I will be happy to help!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful homeâfurnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful coâworkers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and want to grow and develop together. Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.
What we all have in common
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
In Home Planning Specialist in Edinburgh employer: Inter IKEA Systems B.V.
Contact Detail:
Inter IKEA Systems B.V. Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land In Home Planning Specialist in Edinburgh
â¨Tip Number 1
Get to know IKEA's values and culture inside out. When you walk into that interview, show us how your passion for home furnishing aligns with our mission to create a better everyday life for the many. Itâs all about connecting your personal story to what we stand for!
â¨Tip Number 2
Practice your listening skills! As an In Home Planning Specialist, you'll need to understand customer needs deeply. During your interviews, demonstrate how youâve successfully listened to clients in the past and provided innovative solutions. We want to see that you can inspire and advise just like you would in a real customer interaction.
â¨Tip Number 3
Donât forget to showcase your organisational skills! Managing your diary of appointments is key in this role. Share examples of how you've effectively managed your time and tasks in previous jobs. This will show us youâre ready to take on the responsibility of planning and executing customer visits.
â¨Tip Number 4
Finally, be yourself! We value diversity and want to see the unique perspective you bring. Donât hesitate to share your personal experiences and how they shape your approach to home furnishing. Remember, weâre looking for authenticity and a genuine connection to our customersâ needs.
We think you need these skills to ace In Home Planning Specialist in Edinburgh
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your passion for home furnishings shine through! Share why you care about making a positive impact and how you can contribute to creating a better everyday life for our customers.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the In Home Planning Specialist role. Highlight your experience with customer needs and innovative solutions, and donât forget to mention your familiarity with planning tools and Microsoft Office!
Be Yourself: We value diversity and want to see the real you! Donât hesitate to share your unique background and experiences in your application. This is your chance to show us how you can bring your individuality to our team.
Apply Online: Remember, we can only accept applications through our website, so make sure to submit yours there. Itâs quick and easy, and youâll be one step closer to joining our amazing team at IKEA!
How to prepare for a job interview at Inter IKEA Systems B.V.
â¨Know Your IKEA Stuff
Before the interview, dive into IKEA's product range and services. Familiarise yourself with their latest home furnishing trends and how they cater to customer needs. This will show your genuine interest in the role and help you connect with the interviewers.
â¨Showcase Your Listening Skills
As an In Home Planning Specialist, listening to customers is key. Prepare examples from your past experiences where you successfully identified customer needs and provided innovative solutions. This will demonstrate your ability to engage effectively with clients.
â¨Be Ready to Discuss Your Initiative
This role requires a lot of self-management. Think of times when you've taken the initiative in your previous jobs or projects. Be ready to share how you managed your time and appointments, as this will highlight your organisational skills.
â¨Embrace Diversity and Inclusion
IKEA values diversity and an inclusive work environment. Be prepared to discuss how you respect and include others in your work. Share any experiences that reflect your commitment to creating a welcoming atmosphere for all customers and colleagues.