At a Glance
- Tasks: Design and plan kitchens and wardrobes, creating personalised solutions for customers.
- Company: Join IKEA, a brand committed to making everyday life better for everyone.
- Benefits: Enjoy a 15% discount, life assurance, pension contributions, and flexible working hours.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
- Why this job: Make a real impact by helping customers create their dream spaces.
- Qualifications: Customer service experience and a passion for home design are essential.
The predicted salary is between 22600 - 25200 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
Are you a skilled organizer who enjoys creating efficient spaces? We’re seeking Planners who can turn chaos into culinary masterpieces and wardrobe wonders! If you can juggle frying pans, floor plans, and fashion with equal finesse, this is the role for you. Join us and help design the kitchens where dreams (and delicious dishes) come to life, and the wardrobes where style and functionality meet!
Given the small size of the unit, we need team members who can handle multiple roles on their own and oversee daily operations reliably. You will be handling all aspects of running a small unit from planning to customer service and opening/closing duties.
What we offer
- The Start Date of employment will be: 19th April 2026
- The starting salary for this role is £22,598 per annum, based on skills and experience.
- Part Time: 32 hours working 5 days per week including evenings and alternate weekends.
- We can discuss flexibility to match your life and our business needs during the interview.
- 15% IKEA discount and discount portal helping you save £100s on high street retailers.
- X4 Life Assurance, enhanced statutory pension contributions and interest free loans.
What you’ll need to have
- You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs.
- You have experience working in a customer oriented business, working closely with sales targets and customer conversion rates.
- You have the ability to take initiative and adjust to new ways of working, able to both find solutions to complex problems and be able to communicate to the customer.
- You have a willingness to learn and work with a variety of computer programmes including Microsoft Office suite and Planning Tools.
What you’ll be doing on the day to day
- Planning & Designing kitchens & wardrobes for customers in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate.
- You actively engage with our customers identifying their needs, inspiring and advising them on the best solutions for their life at home.
- Support with responding to the customer emails, securing payments both in store and remotely.
- You will communicate with customers in a variety of ways, including email, text and calls starting from pre appointment calls, and continuing through planning and purchase of their kitchen.
- You will support the overall customer shopping experience in the Planning and Order Point by completing other tasks when needed this may include replenishing products, picking and handing out orders, supporting with general customer enquiries.
We care for the people. It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us, and feel valued in the workplace.
Come see the wonderful workday where we create a better everyday life for the many.
Recruitment process information
- Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV and a cover letter with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend an interview, in preparation for the interview you will be asked to complete a task to present back.
- We understand not everyone will be selected, but we promise to keep you informed either way.
- We are unable to accept applications via email and encourage you to apply online as soon as possible.
- For any advice or support, email emma.jones4@ingka.ikea.com and I will be happy to help!
Furniture Planner in Dundee employer: Inter IKEA Systems B.V.
IKEA is an exceptional employer that prioritises inclusivity and personal growth, making it a fantastic place for those who want to make a positive impact in the world. With a supportive work culture, flexible hours, and a range of benefits including a generous employee discount and life assurance, we empower our team members to thrive both personally and professionally. Join us in creating inspiring spaces while enjoying a rewarding career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Furniture Planner in Dundee
✨Tip Number 1
Get to know IKEA's values and culture before your interview. This way, you can show how your passion for creating a better everyday life aligns with their mission. Plus, it’ll help you stand out as someone who truly cares about the role!
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers regularly, being able to articulate your ideas clearly is key. Try role-playing with a friend or family member to get comfortable with discussing kitchen and wardrobe planning.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed multiple tasks in previous roles. Whether it's juggling customer service or planning duties, demonstrating your ability to handle chaos will impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the IKEA team. So, get that application in and let’s make some magic happen together!
We think you need these skills to ace Furniture Planner in Dundee
Some tips for your application 🫡
Craft a Personalised Cover Letter:When writing your cover letter, make it personal! Share why you’re excited about the Furniture Planner role and how your skills align with IKEA's mission. We want to see your passion for creating efficient spaces shine through!
Show Off Your Organisational Skills:As a Furniture Planner, organisation is key! In your CV, highlight any experience you have in planning or organising spaces. We love seeing examples of how you've turned chaos into order, so don’t hold back!
Tailor Your CV to the Role:Make sure your CV reflects the skills and experiences that are most relevant to the Furniture Planner position. Use keywords from the job description to show us you understand what we’re looking for. It’s all about making that connection!
Apply Through Our Website:Remember, we can only accept applications through our website, so make sure you submit your application there. It’s quick and easy, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Inter IKEA Systems B.V.
✨Know Your Stuff
Before the interview, dive deep into IKEA's values and mission. Understand how they aim to create a better everyday life for many. This will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a Furniture Planner, you'll need to demonstrate your ability to create efficient spaces. Prepare examples from your past experiences where you've successfully organised or planned something, whether it's a project at work or even a personal endeavour. This will highlight your skills in a practical way.
✨Engage with Customers
Since customer interaction is key in this role, think of ways you've provided personalised solutions in previous jobs. Be ready to discuss how you identify customer needs and inspire them with creative ideas. This will show that you can connect with customers effectively.
✨Be Ready for the Task
Remember, shortlisted candidates will have to complete a task to present back during the interview. Practice presenting your ideas clearly and confidently. This is your chance to shine, so make sure you’re prepared to showcase your planning skills and creativity!
