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- Tasks: Build strong client relationships and drive the adoption of data-driven solutions.
- Company: Join a leading B2B intelligence company transforming buyer experiences.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and client satisfaction.
- Why this job: Make a real impact by helping clients leverage data for success.
- Qualifications: 3-5 years in Account Management or Customer Success with enterprise clients.
The predicted salary is between 40000 - 50000 £ per year.
About Intentsify
Intentsify provides B2B organisations with highly accurate, comprehensive buyer-intent intelligence and the solutions to act on it. By layering, cross-verifying, and synthesising multiple data sources, Intentsify’s Intelligence Activation Platform enables revenue teams to identify the right accounts, understand how to engage them, and act with precision. Our mission is to transform how B2B organisations consume, interpret, and activate intent data - enabling exceptional full-funnel buying experiences and more effective go-to-market strategies.
Overview
We’re looking for a data-driven Account Manager to support the success, retention, and growth of our enterprise client base. Working closely with Sales, this role is responsible for building strong client relationships, driving adoption of Intentsify’s solutions, and translating intent data and campaign performance into clear business value. You will play a key role in identifying expansion opportunities and supporting commercial growth. This is a highly collaborative role, suited to someone who enjoys combining client engagement, data analysis, and strategic thinking in a fast-paced, high-growth environment.
Key Responsibilities
- Act as the primary day-to-day contact for a portfolio of enterprise clients, building strong and trusted relationships.
- Leverage Intentsify’s intent data and platform insights to provide strategic, data-driven guidance.
- Translate campaign performance and intent signals into clear insights and recommendations that drive measurable client outcomes.
- Lead client meetings including performance reviews, QBRs, and strategic planning sessions.
- Drive adoption and expansion of Intentsify’s data, software, and activation solutions across client organisations and stakeholders.
- Educate and evangelise the value of intent data across client teams and the wider buying group.
- Identify upsell and cross-sell opportunities and partner with Sales to progress them.
- Provide strategic oversight of campaign setup, targeting, and execution in collaboration with delivery teams.
- Recommend optimisation strategies based on data insights and campaign performance.
- Provide guidance on content strategy, messaging, and keyword development based on intent insights.
- Act as the escalation point for client issues, ensuring timely resolution and high client satisfaction.
- Produce high-impact reporting (QBRs, end-of-campaign reports) that clearly demonstrate value and ROI.
- Collaborate cross-functionally with Sales, Campaign Management, and specialist teams (e.g. media, activation, data) to deliver successful programmes.
- Bring client feedback and insights back into the business to inform product and process improvements.
- Proactively track customer satisfaction, engagement, and overall account health.
- Drive customer advocacy through case studies, testimonials, and success stories.
Commercial Contribution (Non-Quota Carrying)
- Supports Net Revenue Retention (NRR) through strong client engagement and programme success.
- Identifies and qualifies expansion opportunities within accounts.
- Partners with Sales on renewals, upsell, and cross-sell activity.
- Provides insight, stakeholder alignment, and data to strengthen commercial conversations.
Key Metrics
- Client engagement and satisfaction.
- Adoption and usage of Intentsify solutions.
- Renewal support and retention rates.
- Volume and quality of expansion opportunities identified.
- Effectiveness of QBRs and client communication.
Required Experience
- 3-5+ years in Account Management, Customer Success, or Client Services within B2B marketing, SaaS, or data environments.
- Experience managing enterprise clients and multiple stakeholders.
- Strong understanding of demand generation, ABM, or marketing programmes.
- Experience interpreting data and translating it into actionable insights.
- Exposure to supporting commercial conversations (e.g. renewals, upsell).
Skills & Competencies
- Strong relationship-building and stakeholder management skills.
- Ability to tell a clear, compelling story with data.
- Commercial awareness with a focus on identifying growth opportunities.
- Highly organised with the ability to manage multiple accounts and priorities.
- Collaborative mindset, working effectively across Sales, Customer Success, and Delivery teams.
- Proactive, curious, and solutions-oriented.
Desirable
- Experience with intent data, ABM platforms, or content syndication.
- Familiarity with Salesforce or similar CRM tools.
- Familiarity with marketing tech stack (Marketo, Eloqua, Convertr).
- Experience supporting enterprise-level marketing programmes.
Account Manager in London employer: Intentsify
Contact Detail:
Intentsify Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they use data to drive success. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of an Account Manager. Highlight your skills in relationship-building and data analysis, and don’t forget to share specific examples of your past successes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing enterprise clients and how you've used data to drive success. We want to see how you can bring value to our team!
Showcase Your Data Skills: Since this role is all about leveraging intent data, don’t forget to mention any relevant experience you have with data analysis or B2B marketing. We love candidates who can tell a compelling story with data, so share examples of how you've done this in the past.
Highlight Collaboration Experience: This position requires a collaborative mindset, so be sure to include examples of how you've worked effectively with sales, customer success, or delivery teams. We’re looking for someone who thrives in a team environment, just like us at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Intentsify
✨Know Your Data
As an Account Manager, you'll be working with intent data daily. Make sure you brush up on how to interpret and leverage this data to drive client success. Be ready to discuss specific examples of how you've used data to inform decisions in past roles.
✨Build Strong Relationships
This role is all about client engagement, so think about how you can demonstrate your relationship-building skills. Prepare anecdotes that showcase your ability to connect with clients and manage multiple stakeholders effectively.
✨Showcase Your Strategic Thinking
Intentsify values strategic insights, so come prepared with ideas on how you would approach client campaigns. Think about how you can translate campaign performance into actionable recommendations and be ready to share your thought process.
✨Be Proactive and Solutions-Oriented
The ideal candidate is proactive and curious. During the interview, highlight instances where you've identified growth opportunities or resolved client issues before they escalated. This will show that you're not just reactive but also a forward-thinker.