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- Tasks: Manage CRM campaigns and build strong client relationships to drive results.
- Company: Join Intentive, a forward-thinking CRM consultancy based in London.
- Benefits: Enjoy a competitive salary, bonuses, flexible hours, and 28 days annual leave.
- Why this job: Be the first permanent hire and shape the future of CRM with innovative strategies.
- Qualifications: 3-4 years in CRM or email marketing; strong communication skills required.
- Other info: Remote work with opportunities for professional growth and collaboration.
The predicted salary is between 29000 - 33000 £ per year.
Hello! Tom Seebold here, I am the founder of Intentive, a specialist CRM consultancy based in London. We are on a mission to redefine the consultancy experience for a new generation of digital brands, large and small, and I am looking for an awesome individual to become my first permanent hire.
A bit about Intentive: We are not a batch-and-blast email agency. We are strategic and tactical in equal measure, and we use our expertise with MarTech to rapidly test new content ideas in front of real people, throughout the consumer lifecycle. We interrogate data across variants to understand what is working, and double-down to produce game-changing results. Dedication to the customer feedback loop is what propels us - using agile methodology and operating in cross-functional squads using sprints, we give ourselves as many opportunities to gather and harness our clients' feedback.
Our future CRM Account Manager: The reason we are hiring in-house is to meet growing demands and new clients, and help refine our processes to sustainably scale up. This role will be perfect for someone with around 3-4 years CRM and/or email marketing experience, and someone looking for a fast-paced environment with plenty of autonomy.
How you will make a huge difference:
- You will directly manage campaigns, automated flows, and develop deep relationships with our clients across a variety of sectors.
- You will help them achieve their goals and surpass their expectations of our service.
- You will take pride in your work and have a meticulous level of detail in everything you do.
- You will be confident in collaborating with our freelance team of designers and copywriters to craft fantastic campaigns that deliver value and drive revenue.
- You will also enjoy working with engagement and revenue data to produce regular performance reports for our clients.
A bit more about you: You will be based in the UK and have strong communication skills in English. You will already have a solid understanding of lifecycle marketing, and ideally you have cut your teeth on an ESP or two. Right now, we partner with Klaviyo and Iterable, and we also leverage Hubspot and Braze, but please still apply if you have used other tools. While you are there, we will also arm you with our own proprietary playbook, The Intentive Approach, to help guide you and grow your expertise. If you are an entrepreneurial problem-solver, this could be the role for you. We need someone who can spot ways to become more efficient, and use technology to help us tighten up our working processes to help us be more efficient and deliver a better service.
What you will get:
- This is a full-time, permanent position.
- Remote but you must be eligible to work in the UK (no sponsorships available).
- Salary between £34-38k, dependent on experience.
- Client revenue target bonus.
- New business acquisition bonus.
- 28 days annual leave, including Bank Holidays.
- Training allowance for CRM platform certifications or experimentation tools.
- Flexible working hours (core hours 10am-4pm GMT).
- Support for home working office equipment, if needed.
- Occasional co-working office space in London for in-person meet-ups.
How to apply: Apply exclusively through LinkedIn. Application process: We review your profile. Successful candidates will be asked to complete a short task and cover letter. Video call interview where you will present your task. Follow up final stage interview. Apply now and help us build what CRM should look like in 2025 and beyond.
CRM Account Manager in London employer: Intentive
Contact Detail:
Intentive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn, attend virtual events, and don’t be shy about sliding into DMs. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of your work, make sure to share them during interviews. Demonstrating your expertise can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a thank-you email to express your appreciation and reiterate your interest in the role. It’s a simple gesture that can leave a lasting impression.
We think you need these skills to ace CRM Account Manager in London
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter for the CRM Account Manager role. Highlight your relevant experience in CRM and email marketing, and show us how you can contribute to our mission at Intentive.
Showcase Your Attention to Detail: We love candidates who pay attention to the little things! When writing your application, make sure to proofread for any typos or errors. This role requires a meticulous level of detail, so let that shine through in your writing.
Demonstrate Your Data Skills: Since you'll be working with engagement and revenue data, it’s a good idea to mention any experience you have with data analysis in your application. Show us how you've used data to drive results in past roles!
Apply Through Our Website: Don’t forget to apply exclusively through our website! It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity at Intentive.
How to prepare for a job interview at Intentive
✨Know Your CRM Tools
Make sure you’re familiar with the CRM tools mentioned in the job description, like Klaviyo and Iterable. Brush up on their features and how they can be used to drive email marketing success. This will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Campaign Management Skills
Prepare examples of past campaigns you've managed, focusing on the strategies you employed and the results achieved. Be ready to discuss how you used data to inform your decisions and improve performance. This will demonstrate your hands-on experience and strategic thinking.
✨Emphasise Your Attention to Detail
Since the role requires a meticulous level of detail, think of specific instances where your attention to detail made a significant impact. Whether it was catching a mistake before a campaign launch or optimising a flow for better engagement, these examples will highlight your fit for the role.
✨Prepare for Collaboration Questions
As the role involves working with designers and copywriters, be prepared to discuss how you’ve successfully collaborated with others in the past. Think about challenges you faced and how you overcame them to deliver great results together. This will show that you’re a team player who thrives in a collaborative environment.
