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- Tasks: Manage campaigns and automated flows while building strong client relationships.
- Company: Join Intentive, a dynamic CRM consultancy redefining digital brand strategies.
- Benefits: Enjoy remote work, flexible hours, bonuses, and 28 days annual leave.
- Why this job: Be part of a fast-paced team that values innovation and client success.
- Qualifications: 3-4 years in CRM or email marketing; experience with tools like Klaviyo preferred.
- Other info: This is a unique opportunity to shape the future of CRM as our first permanent hire.
The predicted salary is between 28000 - 32000 ÂŁ per year.
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I make eCom brands +30% email revenue with intent-driven automation JUNE 2025 OFFER: Free Klaviyo Welcome Flow – test your emails against mine -…
Hello! Tom Seebold here I\’m the founder of Intentive, a specialist CRM consultancy based in London.
We are on a mission to redefine the consultancy experience for a new generation of digital brands, large and small, and I\’m looking for an awesome individual to become my first permanent hire.
A bit about Intentive
We\’re no batch-and-blast email agency. We are strategic and tactical in equal measure, and we use our expertise with MarTech to rapidly test new content ideas in front of real people, throughout the consumer lifecycle.
We interrogate data across variants to understand what\’s working, and double-down to produce game-changing results.
Dedication to the customer feedback loop is what propels us – using agile methodology and operating in cross-functional squads using sprints, we give ourselves as many opportunities to gather and harness our clients\’ feedback.
We\’ve grown steadily since we were founded in 2023 by me, Tom Seebold (ex-Audible, EE, The New York Times), and we\’re now seeking our first permanent hire.
Our future CRM Account Manager
The reason we\’re hiring in-house is to meet growing demands and new clients, and help refine our processes to sustainably scale up.
This role will be perfect for someone with around 3-4 years CRM and/or email marketing experience, and someone looking for a fast-paced environment with plenty of autonomy.
How you\’ll make a huge difference
You\’ll directly manage campaigns, automated flows, and develop deep relationships with our awesome clients across a variety of sectors. You\’ll help them achieve their goals and surpass their expectations of our service.
You\’ll take pride in your work and have a meticulous level of detail in everything you do. Finding those 1% details that make the difference, whilst sprinting at our pace, is what sets us apart.
You\’ll be confident in collaborating with our freelance team of designers and copywriters to craft fantastic campaigns that deliver value and drive revenue.
You\’ll also enjoy working with engagement and revenue data to produce regular performance reports for our clients.
A bit more about you
You\’ll be based in the UK and have strong communication skills in English.
You\’ll already have a solid understanding of lifecycle marketing, and ideally you\’ve cut your teeth on an ESP or two. Right now, we partner with Klaviyo and Iterable, and we also leverage Hubspot and Braze, but please still apply if you\’ve used other tools.
While you\’re there, we\’ll also arm you with our own proprietary playbook, The Intentive Approach,to help guide you and grow your expertise.
If you\’re an entrepreneurial problem-solver, this could be the role for you. We need someone who can spot ways to become more efficient, and use technology (you find what you want to use) to help us tighten up our working processes to help us be more efficient and deliver a better service.
What you\’ll get:
- This is a full-time, permanent position
- Remote but you must be eligible to work in the UK (no sponsorships available, sorry!)
- Salary between ÂŁ34-38k, dependent on experience
- Client revenue target bonus
- New business acquisition bonus
- 28 days annual leave, including Bank Holidays
- Training allowance for CRM platform certifications or experimentation tools
- Flexible working hours (core hours 10am-4pm GMT)
- Support for home working office equipment, if needed
- Occasional co-working office space in London for in-person meet-ups
How to apply:
Apply exclusively through LinkedIn.
Application process:
- We review your profile.
- Successful candidates will be asked to complete a short task and cover letter.
- Video call interview where you\’ll present your task
- Follow up final stage interview
Apply now and help us build what CRM should look like in 2025 and beyond.
Join Intentive as our new CRM Account Manager and first ever permanent hire.
I look forward to hearing from you.
Good luck 🙂
Tom Seebold
Seniority level
-
Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Business Development and Sales
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Industries
Marketing Services
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CRM Account Manager employer: Intentive
Contact Detail:
Intentive Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Account Manager
✨Tip Number 1
Familiarise yourself with the tools mentioned in the job description, such as Klaviyo and Iterable. If you haven't used them before, consider taking a short online course or watching tutorials to get a basic understanding of their functionalities.
✨Tip Number 2
Showcase your experience with lifecycle marketing by preparing specific examples of successful campaigns you've managed. Be ready to discuss how you used data to drive decisions and improve results during your interview.
✨Tip Number 3
Research Intentive and its approach to CRM consultancy. Understanding their mission and values will help you align your answers during the interview and demonstrate your enthusiasm for joining their team.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've improved processes in previous roles. Think of specific instances where you've identified inefficiencies and implemented solutions that benefited your team or clients.
We think you need these skills to ace CRM Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in CRM and email marketing. Focus on specific achievements that demonstrate your ability to manage campaigns and drive revenue.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their mission to redefine the consultancy experience and provide examples of your past successes in similar roles.
Showcase Your Technical Skills: Since the role involves working with various ESPs like Klaviyo and Iterable, mention any relevant tools you have experience with. Highlight your ability to leverage technology to improve processes and outcomes.
Prepare for the Task: After submitting your application, be ready to complete a short task as part of the selection process. Think about how you can showcase your strategic thinking and creativity in this task, reflecting the agile methodology they value.
How to prepare for a job interview at Intentive
✨Understand the Company Culture
Before your interview, take some time to research Intentive's company culture. They value strategic thinking and a customer feedback loop, so be prepared to discuss how you can contribute to these aspects.
✨Showcase Your CRM Experience
With 3-4 years of CRM and email marketing experience required, make sure to highlight specific campaigns you've managed. Discuss the tools you've used, especially if you have experience with Klaviyo or Iterable.
✨Prepare for the Task Presentation
As part of the application process, you'll need to complete a short task. Make sure to present this clearly during your video call interview, demonstrating your thought process and how it aligns with Intentive's goals.
✨Emphasise Your Problem-Solving Skills
Intentive is looking for an entrepreneurial problem-solver. Be ready to share examples of how you've identified inefficiencies in past roles and the solutions you implemented to improve processes.
