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For Companies At a Glance
- Tasks: Architect and implement robust infrastructure for data ingestion and support AI systems.
- Company: Intent HQ, a fast-growing leader in Customer AI Analytics and Data Science.
- Benefits: Flexible working, free breakfast, 26 days holiday, and comprehensive wellbeing programmes.
- Why this job: Join a dynamic team and work with cutting-edge technology to make a real impact.
- Qualifications: 3+ years in Software/Infrastructure engineering, experience with AWS, Kubernetes, and Python.
- Other info: Collaborative culture with opportunities for personal development and career growth.
The predicted salary is between 48000 - 84000 £ per year.
About Intent HQ
Recognised by the Financial Times as one of the FT1000 Fast Growing Companies in Europe (2022–2024), and winners of both Analytics Company of the Year 2025 and AI Company of the Year 2024 at the British Data Awards, Intent HQ is a leader and innovator in Customer AI Analytics and Data Science. Backed by strong investors and trusted by a blue-chip international enterprise customer base, our mission is to become the world’s preeminent Customer Intent Engine by combining privacy-first signal intelligence, proprietary behavioural AI/ML analytics, and uniquely accessible enterprise insights into a single platform that enables organisations to build more genuine, sustainable, and profitable relationships with customers.
We began by solving complex challenges for clients in the telecommunications sector, including Verizon, O2, and Orange, and have since expanded into Financial Services, Retail, and Social Media, with clients such as HB Reavis and Zurich Group. Our clients typically manage tens of millions of customers and process billions of interactions daily. Our platform is purpose-built to handle data at this enormous scale efficiently, delivering tangible results.
What sets us apart is our focus on deep customer interaction data, doing the hard, specialised work so our clients can focus on applying insight to their business strategies. Today, Intent HQ is home to an exciting, diverse, and fast-growing team of 100+ people across London, Barcelona, Lisbon, Tel Aviv, New York, South Africa & India, collectively speaking over 15 languages.
The Opportunity
IntentHQ are at the start of building out a next generation data + AI platform for collating and analysing extremely granular behavioural intent data across web and mobile data. We are currently looking for an experienced Infrastructure focused engineer to shape our task of integrating data from a variety of SDKs and building out a rock solid Infrastructure that makes handling large amounts of data as boring as possible.
What will you do:
- Architect and implement infrastructure running 24/7, supporting ingestion of data initially from an extremely successful privacy-focused mobile telemetry product.
- Give input to the AI + Data software teams as they build out an ML system on top of the infrastructure.
- Take part in building out an SRE culture across our Infrastructure teams and building systems that identify problems before they impact customers.
- Have a plan for onboarding existing systems and customers onto the new system.
- Be part of maturing Release and Deployment processes across the company.
- Optimise the costs of running our infrastructure and how we can reuse as much as possible.
- General operational support.
What We’re Looking For
Essential:
- 3+ years of experience in Software/Infrastructure engineering roles.
- Experience with at least one of the major public clouds (We mostly use AWS).
- Awareness of how infrastructure + platform decisions impact downstream systems.
- Hands on usage of Kubernetes + Containers + Terraform.
- Hands‑on experience with Kafka + Infrastructure Deployments.
- Scripting/Software experience using Python.
Desired but not essential:
- Familiarity with Databricks.
- Familiarity with Openshift.
- Experience in an Infrastructure Team supporting high scale data/ML applications.
Our Culture
Working for Intent HQ, you have the opportunity to work with cutting edge technology in an environment where you are encouraged to think and act outside traditional methods. We are a growing business with a flat structure meaning everyone is visible and able to make an impact, not just in their own role, but across the business on a daily basis. We promote a collaborative, innovative and sociable culture, oriented towards performance and competitive advantage. Our DNA is made up of flexibility to all staff with a family friendly approach and focus on personal development. We have high expectations and pride ourselves on our cultural standards.
Benefits:
- Flexible working.
- Free breakfast daily (when in the office).
- 26 days holiday (pro rata).
- Pension scheme.
- Income Protection with Employee Assistance Programme.
- Life Assurance.
- Oliva Mental Health platform and counselling.
- Higher than statutory maternity/paternity benefits.
- Work socials.
- Wellbeing programme.
- Cycle to work scheme.
- Training opportunities.
Senior TechOps Engineer in London employer: Intent HQ
Contact Detail:
Intent HQ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior TechOps Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Intent HQ, understand their mission, and think about how your skills can help them build that next-gen data + AI platform. Show them you’re not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are talking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Senior TechOps Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior TechOps Engineer role. Highlight your experience with AWS, Kubernetes, and any relevant projects that showcase your skills in infrastructure engineering. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Intent HQ and how your background aligns with our mission. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We’re looking for someone who can identify problems before they impact customers, so share those success stories with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Intent HQ
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of AWS, Kubernetes, and Terraform. Be ready to discuss how you've used these technologies in past projects, especially in relation to handling large-scale data and infrastructure.
✨Showcase Problem-Solving Skills
Prepare examples of how you've identified and solved infrastructure issues before they impacted customers. This is crucial for the role, so think of specific instances where your proactive approach made a difference.
✨Understand the Company’s Mission
Familiarise yourself with Intent HQ's mission and recent achievements. Being able to articulate how your skills align with their goals will show that you're genuinely interested and invested in the company’s success.
✨Ask Insightful Questions
Prepare thoughtful questions about the team culture, the challenges they face in building the new data + AI platform, and how they envision the SRE culture evolving. This not only shows your interest but also helps you gauge if it's the right fit for you.
