Hybrid Service Desk Analyst β€” Live SLA-Driven IT Support in England

Hybrid Service Desk Analyst β€” Live SLA-Driven IT Support in England

England Full-Time On-site
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Intelliscape Ltd in the United Kingdom is seeking a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving incidents across our transport technology platforms. You will help keep live services running smoothly and meet SLA targets with accurate updates.

This hybrid role is based in North Bristol with office presence two days a week. You will log, triage and own tickets through resolution, communicate clearly with customers, and support go-lives and

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Hybrid Service Desk Analyst β€” Live SLA-Driven IT Support in England employer: Intelliscape Ltd

Intelliscape Ltd is an exceptional employer located in Bristol, offering a dynamic work environment that fosters collaboration and innovation. With hybrid working arrangements, generous annual leave, and a commitment to employee development, we empower our team members to thrive while contributing to the future of people transportation. Join us to be part of a global organisation that values efficiency and supports your professional growth.

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Contact Details:

Intelliscape Ltd Recruitment Team