At a Glance
- Tasks: Analyse data and manage operations to ensure quick responses to power outages.
- Company: Join IntelliPro, a global leader in talent acquisition and HR solutions.
- Benefits: Competitive pay, comprehensive benefits, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on diversity and inclusivity.
- Why this job: Make a real difference by supporting emergency response and improving customer service.
- Qualifications: High School Diploma/GED and experience in operations analysis or dispatch.
Position Type: Contract (12 months, with possibility of extension)
Schedule: Rotating Shift Work / 6-week schedule, including weekends and holidays as needed
Location of assignment: 2700 CROMWELL DRIVE Norfolk, VA 23509
Pay Rate: $25/hr – $29/hr (W2)
Top Required Skills
- Ability to handle multiple tasks from start to finish, prioritising and handling constantly changing priority levels
- Ability to work under pressure and make well thought out decisions
- Ability to analyse large subsets of data from multiple information sources and determine and create appropriate action plans
- Strong customer service skills with prior experience in a long-term hands-on operations analyst role supporting internal and external clients
- Prior dispatch skills (911 operations centers, utilities operations centers, etc.)
Soft Skill Requirements
- Strong communication skills both verbal and written
- Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
High Level Project Overview
Gathers and analyses customer calls and various computer data to determine location and cause of power outages. Efficiently dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations. Performs callouts in ARCOS for service restoration, emergencies, planned overtime, and fill-shifts.
Preferred Years of Experience
- Nice to have hands on dispatch/operations center experience
Education
- Minimum High School Diploma/GED
Preferred Interview Process Overview
- Onsite/In Person Interview - 6 Question Interview with STAR format
Compensation
The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Operations Analyst in Norfolk employer: IntelliPro Group
IntelliPro is an exceptional employer, offering a dynamic work culture that prioritises employee growth and inclusivity. With a commitment to diversity and a comprehensive benefits package, employees are empowered to thrive in their careers while contributing to meaningful projects in the medical device sector. Located in a global hub for innovation, this role provides unique opportunities to collaborate with cross-functional teams and make a significant impact on healthcare advancements.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Analyst in Norfolk
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Operations Analyst in Norfolk
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Operations Analyst in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at IntelliPro Group. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at IntelliPro Group
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at IntelliPro Group and demonstrate your readiness to engage with their systems right away.
