At a Glance
- Tasks: Lead the design and implementation of innovative Telecom ServiceNow solutions.
- Company: Join a forward-thinking telecom company in a hybrid role based in London.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for long-term growth.
- Other info: Collaborate with talented teams and mentor developers in a dynamic environment.
- Why this job: Make a real impact by shaping telecom operations with cutting-edge technology.
- Qualifications: 10+ years in software architecture with deep Telecom knowledge and ServiceNow expertise.
The predicted salary is between 70000 - 90000 £ per year.
ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations.
Hybrid work in London OUTSIDE IR per day 6 months contract with extension (long-term project).
Key Responsibilities- Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory).
- Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub.
- Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management.
- Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades.
- Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks.
- Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM.
- Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance).
- Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks.
- Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
Telecom ServiceNow TSM Architect – Hybrid London employer: Intelligent Steps
Join a forward-thinking company that values innovation and collaboration, offering a hybrid work environment in London. As a Telecom ServiceNow TSM Architect, you will benefit from a culture that prioritises professional growth, with opportunities for mentorship and strategic involvement in high-impact projects. Enjoy the unique advantage of working within a dynamic telecommunications landscape, where your expertise will directly contribute to enhancing customer service and operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Telecom ServiceNow TSM Architect – Hybrid London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecom industry. Attend meetups, webinars, or even just grab a coffee with someone who’s already in the field. You never know who might have the inside scoop on job openings or can refer you to the right person.
✨Tip Number 2
Show off your expertise! When you’re chatting with potential employers or networking contacts, don’t be shy about sharing your knowledge of ServiceNow TSM and telecom operations. This will help you stand out as a candidate who not only knows the tech but can also apply it effectively.
✨Tip Number 3
Prepare for interviews by brushing up on your technical skills and understanding the latest trends in telecom. Be ready to discuss how you would approach architecture and integration challenges in the TSM module. We want you to shine when it comes to showcasing your problem-solving abilities!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly. Let’s get you that dream job!
We think you need these skills to ace Telecom ServiceNow TSM Architect – Hybrid London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with ServiceNow TSM and telecommunications. We want to see how your skills align with the job description, so don’t be shy about showcasing relevant projects and achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm for the telecom industry and how you can contribute to our team’s success.
Showcase Your Technical Skills:Since this role requires a solid understanding of JavaScript and ServiceNow APIs, make sure to mention any specific projects where you’ve used these skills. We’re looking for candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Intelligent Steps
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow TSM knowledge. Understand the architecture, design principles, and how it integrates with ITOM and ITIL. Be ready to discuss specific projects where you've implemented these modules and how they align with business goals.
✨Showcase Your Telecom Expertise
Since this role is heavily focused on telecommunications, be prepared to talk about your experience in NOC operations, network life-cycle management, and service assurance. Bring examples of how you've led implementations in these areas and the impact it had on the organisation.
✨Prepare for Technical Questions
Expect to dive deep into technical discussions, especially around JavaScript, REST, SOAP, and IntegrationHub. Brush up on your coding skills and be ready to solve problems on the spot or explain your thought process in detail.
✨Demonstrate Leadership and Mentorship Skills
This role involves guiding developers and establishing best practices. Share experiences where you've mentored team members or led a project, highlighting how you ensured quality and adherence to standards in coding and platform upgrades.
