ServiceNow Architect - TSOM 6-Month Contract | OUTSIDE IR35 | Hybrid Working ServiceNow Architect with experience delivering Telecommunications Service Operations Management (TSOM) solutions required for a long-term project. You’ll lead solution design and contribute directly to configuration, development and integration, helping improve telecom service monitoring and assurance. Key responsibilities: Design and implement TSOM solutions covering event ingestion, alarm correlation and service impact analysis. Integrate ServiceNow with telecom monitoring and operational systems. Define CMDB/CSDM service models to support service visibility and impact assessment. Guide developers, review technical designs and resolve delivery challenges. Experience required: Strong ServiceNow architecture experience with practical TSOM implementation experience. Hands-on JavaScript development, ServiceNow configuration and REST/SOAP integrations. Understanding of telecom operations, service assurance and CMDB/CSDM. Experience with TM Forum APIs, IntegrationHub or MID Servers would be beneficial #J-18808-Ljbffr
ServiceNow Architect - TSOM employer: Intelligent Steps
Intelligent Steps is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from continuous growth opportunities through hands-on experience with cutting-edge technologies like Java 21 and Spring Boot, while enjoying a supportive environment that values their contributions to impactful projects. With a focus on work-life balance and professional development, Intelligent Steps stands out as a rewarding place for those seeking meaningful employment in the tech industry.
