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- Tasks: Lead and manage large-scale ServiceNow transformation programs for a major Telecom client.
- Company: Join a dynamic team focused on innovative telecom solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on agile methodologies and multi-vendor teamwork.
- Why this job: Make a significant impact in the telecom industry while honing your leadership skills.
- Qualifications: Experience in ServiceNow implementations and strong stakeholder management skills required.
We are looking for an experienced Delivery Director with ServiceNow experience to lead and manage a large-scale ServiceNow transformation program for a Telecom client. The role involves overseeing multiple workstreams, managing multi-vendor delivery teams, and ensuring successful program execution using Scaled Agile methodologies (SAFe / Agile at scale). You will be responsible for strategic planning, governance, delivery management, stakeholder engagement, financial management, and risk mitigation while ensuring alignment with business objectives and technology roadmaps.
Skills required for this position:
- Experience managing ServiceNow implementations and transformation programs
- Strong stakeholder management skills, with the ability to speak with all different types of seniorities
- The ability to manage multi-vendor environments and ensure the teams are aligned with objectives
- Experience managing large telecom or enterprise platform programs
- Experience managing multiple workstreams including ITSM, ITOM, CMDB, TSOM, TSM, CSM, and integrations
ServiceNow Delivery Director in London employer: Intelligent Steps
Contact Detail:
Intelligent Steps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Delivery Director in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecom and ServiceNow space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing ServiceNow transformations. Use specific examples that demonstrate your skills in stakeholder management and multi-vendor environments.
✨Tip Number 3
Prepare for interviews by brushing up on Scaled Agile methodologies. Be ready to discuss how you've applied SAFe principles in previous roles. This will show that you’re not just familiar with the concepts but can also implement them effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ServiceNow Delivery Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ServiceNow experience and any relevant transformation programs you've led. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Delivery Director role. Share specific examples of your stakeholder management and multi-vendor experience, and let your personality shine through!
Showcase Your Agile Expertise: Since this role involves Scaled Agile methodologies, make sure to mention your experience with SAFe or Agile at scale. We love seeing candidates who can demonstrate their understanding of these frameworks in action.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Intelligent Steps
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific implementations you've managed and how they align with the needs of a large-scale transformation programme. Highlight your experience with ITSM, ITOM, and other relevant modules.
✨Showcase Your Stakeholder Management Skills
Prepare examples that demonstrate your ability to engage with stakeholders at all levels. Think about times when you successfully navigated complex conversations or resolved conflicts. This will show that you can handle the diverse seniorities you'll encounter in this role.
✨Demonstrate Your Multi-Vendor Management Experience
Be ready to talk about your experience managing multi-vendor environments. Share specific strategies you've used to ensure alignment among teams and how you've tackled any challenges that arose. This will prove you're capable of leading diverse teams towards a common goal.
✨Align with Business Objectives
Understand the business objectives of the telecom client and be prepared to discuss how your approach to delivery management aligns with these goals. Show that you can think strategically and ensure that technology roadmaps support overall business success.