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- Tasks: Lead AI onboarding and adoption, training clients to maximise platform use.
- Company: Fast-growing AI-SaaS start-up revolutionising employee training with AI.
- Benefits: Competitive salary, bonus potential, hybrid work, and dynamic team environment.
- Other info: Join a small, innovative team with significant growth potential.
- Why this job: Make a real impact by empowering teams to harness AI effectively.
- Qualifications: 7+ years in customer success or training, strong AI understanding, and consultative skills.
The predicted salary is between 80000 - 120000 £ per year.
We’re hiring an AI Client Onboarding & Adoption Lead / AI Customer Success & Enablement Lead / Client AI Training & Adoption Manager for a fast-growing b2b2c SaaS start-up. Their AI-powered learning platform helps companies train their employees to use AI effectively in their everyday work. Designed to make AI practical, approachable, and empowering, the platform enables teams to unlock tangible business value from AI technologies.
The Role:
We’re looking for a hands-on, client-facing professional to lead AI adoption and onboarding. You’ll work directly with clients, showing them how to use the platform, guiding their teams, and ensuring adoption delivers real impact.
Key Responsibilities:
- Train and guide clients on using the AI platform.
- Design and run programs that drive adoption across client organisations.
- Act as the main point of contact for client engagement and support.
- Work closely with executives to demonstrate the business value of AI.
- Provide feedback to improve the platform based on client needs.
Key Experience:
- 7+ years in customer success, training, or enablement (SaaS experience helpful).
- Strong understanding of AI and ability to explain it to business leaders.
- Confident engaging with c-suite and senior stakeholders.
- Hands-on, consultative, and able to travel to client sites.
- Commercially aware, bridging AI capability with business outcomes.
This client cannot offer visa sponsorship.
AI Adoption Lead in London employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Adoption Lead in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AI and SaaS space. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience in customer success and AI adoption. This will help potential employers see the real impact you've made in previous roles.
✨Tip Number 3
Prepare for interviews by practising common questions related to AI and customer success. Be ready to discuss how you've driven adoption in past roles and how you can bring value to their team.
✨Tip Number 4
Don't forget to apply through our website! We’re always on the lookout for passionate individuals who can help us make AI practical and empowering for businesses. Your next opportunity could be just a click away!
We think you need these skills to ace AI Adoption Lead in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of AI Client Onboarding & Adoption Lead. Highlight your experience in customer success and training, especially in SaaS environments. We want to see how your skills align with our mission to empower teams through AI.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about AI and how you can help clients unlock its value. Be genuine and let your personality come through – we love seeing the real you!
Showcase Relevant Experience: When detailing your experience, focus on specific examples where you've successfully driven adoption or training initiatives. We’re keen to see how you've made an impact in previous roles, especially with c-suite engagement.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for this exciting opportunity to join our growing team!
How to prepare for a job interview at Intelligent People
✨Know Your AI Inside Out
Make sure you have a solid understanding of AI concepts and how they apply to business. Be ready to explain complex ideas in simple terms, as you'll need to engage with c-suite executives who may not be tech-savvy.
✨Showcase Your Client Engagement Skills
Prepare examples from your past experiences where you've successfully trained clients or led adoption initiatives. Highlight your consultative approach and how you’ve driven real impact for previous clients.
✨Demonstrate Your Commercial Awareness
Be prepared to discuss how AI can bridge the gap between technology and business outcomes. Think about specific scenarios where you've helped clients unlock value through AI solutions and be ready to share those insights.
✨Ask Insightful Questions
During the interview, ask questions that show your interest in their platform and its impact on client success. This not only demonstrates your enthusiasm but also helps you understand their needs better, positioning you as a proactive candidate.