At a Glance
- Tasks: Drive online revenue growth and optimise multiple Shopify stores for peak performance.
- Company: Fast-growing, multi-brand direct-to-consumer business based in Rainham, Essex.
- Benefits: Competitive salary, hands-on experience, and opportunities for career advancement.
- Other info: Dynamic work environment with a focus on scalability and operational excellence.
- Why this job: Be at the forefront of eCommerce innovation and make a real impact on customer experiences.
- Qualifications: Experience in eCommerce, strong Shopify skills, and ability to manage cross-functional teams.
The predicted salary is between 50000 - 60000 € per year.
Working for a fast-growing, multi-brand direct-to-consumer business, the role involves owning the day-to-day performance of multiple Shopify stores, driving online revenue growth, and coordinating cross-functional teams across marketing, operations, and customer experience. This is a highly hands-on role, requiring a balance of commercial thinking, operational oversight, and team coordination to ensure the smooth running and continued scaling of a multi-brand eCommerce operation. This is an on-site role based in Rainham, Essex.
The E-Commerce Manager / eCommerce Operations Manager / Shopify Manager will:
- Own the day-to-day trading performance of multiple Shopify stores, optimising conversion rate, AOV, and overall customer journey.
- Coordinate cross-functional teams across customer service, marketing, design, and operations to ensure alignment and delivery.
- Act as the central point of communication between UK and international teams, ensuring workflows run efficiently and issues are resolved quickly.
- Oversee product listings, on-site merchandising, and content to improve conversion performance.
- Monitor key eCommerce metrics and performance data, identifying trends, issues, and opportunities for growth.
- Identify and resolve operational bottlenecks across fulfilment, inventory, and customer service.
- Work with internal teams and external partners to support traffic growth and campaign execution.
- Implement and improve systems, processes, and workflows to support business scalability.
- Handle escalated operational or customer issues, ensuring a high standard of customer experience.
- Provide regular performance insights and reporting to senior stakeholders.
Candidates for the E-Commerce Manager / eCommerce Operations Manager / Shopify Manager role must have:
- Proven experience in an eCommerce or DTC environment, ideally within a multi-product or multi-brand business.
- Strong hands-on experience with Shopify, including site management, product setup, and optimisation.
- Experience managing or coordinating cross-functional teams, ideally including remote or offshore teams.
- Strong commercial understanding of key eCommerce metrics such as conversion rate, AOV, and customer lifetime value.
- Experience improving operational processes and managing workflows across multiple functions.
- Strong analytical and problem-solving skills, with the ability to operate in a fast-paced environment.
- Excellent communication skills, with the ability to work across teams and stakeholders.
Senior Manager Performance Analysis in Essex employer: Intelligent People
As a fast-growing, multi-brand direct-to-consumer business based in Rainham, Essex, we pride ourselves on fostering a dynamic and collaborative work culture that empowers our employees to drive online revenue growth and enhance customer experiences. Our commitment to employee development is reflected in our hands-on approach, offering ample opportunities for professional growth and cross-functional collaboration, making us an excellent employer for those seeking meaningful and rewarding careers in eCommerce.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Performance Analysis in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with Shopify. Attend industry events or webinars, and don’t be shy to slide into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with Shopify and eCommerce metrics. Use real examples of how you've optimised conversion rates or improved customer journeys. This will make you stand out when you’re chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of key eCommerce metrics. Be ready to discuss how you've tackled operational bottlenecks or coordinated cross-functional teams. We want to see your commercial thinking in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Senior Manager Performance Analysis in Essex
Some tips for your application 🫡
Show Your E-Commerce Passion:When writing your application, let your enthusiasm for e-commerce shine through! Share specific examples of how you've driven online revenue growth or optimised customer journeys in previous roles. We love seeing candidates who are genuinely excited about the industry.
Tailor Your Experience:Make sure to highlight your hands-on experience with Shopify and any relevant metrics like conversion rates and AOV. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements in a multi-brand environment!
Communication is Key:Since this role involves coordinating cross-functional teams, emphasise your communication skills in your application. Share examples of how you've successfully collaborated with different departments or managed remote teams. We value clear and effective communicators!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Intelligent People
✨Know Your Numbers
Make sure you brush up on key eCommerce metrics like conversion rates, AOV, and customer lifetime value. Be ready to discuss how you've used these metrics in your previous roles to drive performance and growth.
✨Showcase Your Shopify Savvy
Since this role requires strong hands-on experience with Shopify, prepare specific examples of how you've managed and optimised Shopify stores. Highlight any successful strategies you've implemented that improved site performance or customer experience.
✨Cross-Functional Coordination is Key
Be prepared to talk about your experience coordinating teams across different functions. Share examples of how you've facilitated communication and collaboration between marketing, operations, and customer service to achieve common goals.
✨Problem-Solving Mindset
This role involves identifying and resolving operational bottlenecks, so come equipped with examples of challenges you've faced in the past. Discuss how you approached these issues and the solutions you implemented to improve processes and workflows.
