At a Glance
- Tasks: Drive online revenue growth and optimise multiple Shopify stores daily.
- Company: Fast-growing, multi-brand direct-to-consumer business in Rainham, Essex.
- Benefits: Competitive salary, hands-on experience, and opportunities for career advancement.
- Other info: Fast-paced environment with a focus on innovation and growth.
- Why this job: Join a dynamic team and make a real impact on eCommerce success.
- Qualifications: Experience in eCommerce, strong Shopify skills, and team coordination abilities.
The predicted salary is between 50000 - 65000 € per year.
Working for a fast-growing, multi-brand direct-to-consumer business, the role involves owning the day-to-day performance of multiple Shopify stores, driving online revenue growth, and coordinating cross-functional teams across marketing, operations, and customer experience. This is a highly hands-on role, requiring a balance of commercial thinking, operational oversight, and team coordination to ensure the smooth running and continued scaling of a multi-brand eCommerce operation. This is an on-site role based in Rainham, Essex.
The E-Commerce Manager / eCommerce Operations Manager / Shopify Manager will:
- Own the day-to-day trading performance of multiple Shopify stores, optimising conversion rate, AOV, and overall customer journey.
- Coordinate cross-functional teams across customer service, marketing, design, and operations to ensure alignment and delivery.
- Act as the central point of communication between UK and international teams, ensuring workflows run efficiently and issues are resolved quickly.
- Oversee product listings, on-site merchandising, and content to improve conversion performance.
- Monitor key eCommerce metrics and performance data, identifying trends, issues, and opportunities for growth.
- Identify and resolve operational bottlenecks across fulfilment, inventory, and customer service.
- Work with internal teams and external partners to support traffic growth and campaign execution.
- Implement and improve systems, processes, and workflows to support business scalability.
- Handle escalated operational or customer issues, ensuring a high standard of customer experience.
- Provide regular performance insights and reporting to senior stakeholders.
Candidates for the E-Commerce Manager / eCommerce Operations Manager / Shopify Manager role must have:
- Proven experience in an eCommerce or DTC environment, ideally within a multi-product or multi-brand business.
- Strong hands-on experience with Shopify, including site management, product setup, and optimisation.
- Experience managing or coordinating cross-functional teams, ideally including remote or offshore teams.
- Strong commercial understanding of key eCommerce metrics such as conversion rate, AOV, and customer lifetime value.
- Experience improving operational processes and managing workflows across multiple functions.
- Strong analytical and problem-solving skills, with the ability to operate in a fast-paced environment.
- Excellent communication skills, with the ability to work across teams and stakeholders.
Senior Manager of Brand in Essex employer: Intelligent People
As a fast-growing, multi-brand direct-to-consumer business based in Rainham, Essex, we pride ourselves on fostering a dynamic and collaborative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer numerous growth opportunities and encourage innovative thinking, ensuring that every team member plays a vital role in our success. Join us to be part of a vibrant team where your contributions are valued, and you can make a meaningful impact in the eCommerce landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager of Brand in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with Shopify or in multi-brand environments. Attend industry events or webinars to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with eCommerce metrics and operational improvements. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website and express your interest in working with them. You never know what might come of it!
✨Tip Number 4
Prepare for interviews by brushing up on your knowledge of key eCommerce metrics and operational processes. Be ready to discuss how you've tackled challenges in past roles and how you can bring value to their team.
We think you need these skills to ace Senior Manager of Brand in Essex
Some tips for your application 🫡
Show Your Passion for E-Commerce:When writing your application, let us see your enthusiasm for e-commerce! Share specific examples of how you've driven online revenue growth or optimised customer journeys in previous roles. This will help us understand your genuine interest in the field.
Highlight Your Hands-On Experience:Make sure to emphasise your hands-on experience with Shopify and any other relevant tools. We want to know about your site management skills and how you've tackled product setup and optimisation. Be specific about what you've done!
Demonstrate Team Coordination Skills:Since this role involves coordinating cross-functional teams, it’s crucial to showcase your experience in this area. Share examples of how you've successfully worked with marketing, operations, and customer service teams to achieve common goals.
Tailor Your Application:Take the time to tailor your application to our job description. Use keywords from the listing and align your experiences with the responsibilities we’ve outlined. This shows us that you’re serious about the role and understand what we’re looking for.
How to prepare for a job interview at Intelligent People
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify knowledge before the interview. Be ready to discuss specific features you've used, how you've optimised product listings, and any successful strategies you've implemented to improve conversion rates.
✨Showcase Your Cross-Functional Coordination Skills
Prepare examples of how you've successfully coordinated with different teams in previous roles. Highlight any challenges you faced and how you resolved them, as this will demonstrate your ability to act as a central point of communication.
✨Be Data-Driven
Familiarise yourself with key eCommerce metrics like AOV and customer lifetime value. Be prepared to discuss how you've used data to identify trends and drive growth in past positions, as this shows your analytical skills and commercial understanding.
✨Demonstrate Problem-Solving Prowess
Think of specific operational bottlenecks you've encountered and how you tackled them. Sharing these experiences will illustrate your problem-solving abilities and show that you can thrive in a fast-paced environment.
