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- Tasks: Lead multiple Shopify stores, driving online revenue and optimising customer journeys.
- Company: Fast-growing, multi-brand direct-to-consumer business in Rainham, Essex.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: Fast-paced environment with excellent career development opportunities.
- Why this job: Join a dynamic team and make a real impact on eCommerce success.
- Qualifications: Experience in eCommerce, strong Shopify skills, and team coordination abilities.
The predicted salary is between 50000 - 65000 £ per year.
Working for a fast-growing, multi-brand direct-to-consumer business, the role involves owning the day-to-day performance of multiple Shopify stores, driving online revenue growth, and coordinating cross-functional teams across marketing, operations, and customer experience. This is a highly hands-on role, requiring a balance of commercial thinking, operational oversight, and team coordination to ensure the smooth running and continued scaling of a multi-brand eCommerce operation. This is an on-site role based in Rainham, Essex.
The E-Commerce Manager / eCommerce Operations Manager / Shopify Manager will:
- Own the day-to-day trading performance of multiple Shopify stores, optimising conversion rate, AOV, and overall customer journey.
- Coordinate cross-functional teams across customer service, marketing, design, and operations to ensure alignment and delivery.
- Act as the central point of communication between UK and international teams, ensuring workflows run efficiently and issues are resolved quickly.
- Oversee product listings, on-site merchandising, and content to improve conversion performance.
- Monitor key eCommerce metrics and performance data, identifying trends, issues, and opportunities for growth.
- Identify and resolve operational bottlenecks across fulfilment, inventory, and customer service.
- Work with internal teams and external partners to support traffic growth and campaign execution.
- Implement and improve systems, processes, and workflows to support business scalability.
- Handle escalated operational or customer issues, ensuring a high standard of customer experience.
- Provide regular performance insights and reporting to senior stakeholders.
Candidates for the E-Commerce Manager / eCommerce Operations Manager / Shopify Manager role must have:
- Proven experience in an eCommerce or DTC environment, ideally within a multi-product or multi-brand business.
- Strong hands-on experience with Shopify, including site management, product setup, and optimisation.
- Experience managing or coordinating cross-functional teams, ideally including remote or offshore teams.
- Strong commercial understanding of key eCommerce metrics such as conversion rate, AOV, and customer lifetime value.
- Experience improving operational processes and managing workflows across multiple functions.
- Strong analytical and problem-solving skills, with the ability to operate in a fast-paced environment.
- Excellent communication skills, with the ability to work across teams and stakeholders.
Senior Manager (Digital Planning) in Essex employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager (Digital Planning) in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with Shopify. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past eCommerce projects, especially any hands-on work with Shopify. This gives potential employers a taste of what you can bring to the table and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on key eCommerce metrics. Be ready to discuss how you've optimised conversion rates or improved customer journeys in previous roles. We want to see that you can talk the talk and walk the walk!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and contributing to our multi-brand eCommerce success.
We think you need these skills to ace Senior Manager (Digital Planning) in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your hands-on experience with Shopify and any relevant eCommerce metrics you've worked with. We want to see how you can drive online revenue growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Manager role. Share specific examples of how you've coordinated cross-functional teams or improved operational processes in the past.
Showcase Your Analytical Skills: Since this role requires strong analytical abilities, don’t forget to mention any tools or methods you’ve used to monitor eCommerce metrics. We love seeing how you identify trends and resolve issues, so give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Intelligent People
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify knowledge before the interview. Be ready to discuss specific features you've used, how you've optimised product listings, and any successful strategies you've implemented to improve conversion rates.
✨Showcase Your Cross-Functional Coordination Skills
Prepare examples of how you've successfully coordinated with different teams in previous roles. Highlight any challenges you faced and how you resolved them, as this will demonstrate your ability to act as a central point of communication.
✨Be Data-Driven
Familiarise yourself with key eCommerce metrics like AOV and customer lifetime value. Be prepared to discuss how you've used data to identify trends and drive growth in past positions, as this shows your analytical skills and commercial understanding.
✨Demonstrate Problem-Solving Prowess
Think of specific operational bottlenecks you've encountered and how you tackled them. Sharing these experiences will illustrate your problem-solving abilities and show that you can thrive in a fast-paced environment.