At a Glance
- Tasks: Manage multiple Shopify stores and drive online revenue growth.
- Company: Fast-growing, multi-brand direct-to-consumer business.
- Benefits: Competitive salary, hands-on experience, and career development opportunities.
- Other info: On-site role in Rainham, Essex with excellent growth potential.
- Why this job: Join a dynamic team and make a real impact in eCommerce.
- Qualifications: Experience in eCommerce, strong Shopify skills, and team coordination.
The predicted salary is between 50000 - 65000 € per year.
Working for a fast-growing, multi-brand direct-to-consumer business, the role involves owning the day-to-day performance of multiple Shopify stores, driving online revenue growth, and coordinating cross-functional teams across marketing, operations, and customer experience. This is a highly hands-on role, requiring a balance of commercial thinking, operational oversight, and team coordination to ensure the smooth running and continued scaling of a multi-brand eCommerce operation. This is an on-site role based in Rainham, Essex.
The E-Commerce Manager / eCommerce Operations Manager / Shopify Manager will:
- Own the day-to-day trading performance of multiple Shopify stores, optimising conversion rate, AOV, and overall customer journey.
- Coordinate cross-functional teams across customer service, marketing, design, and operations to ensure alignment and delivery.
- Act as the central point of communication between UK and international teams, ensuring workflows run efficiently and issues are resolved quickly.
- Oversee product listings, on-site merchandising, and content to improve conversion performance.
- Monitor key eCommerce metrics and performance data, identifying trends, issues, and opportunities for growth.
- Identify and resolve operational bottlenecks across fulfilment, inventory, and customer service.
- Work with internal teams and external partners to support traffic growth and campaign execution.
- Implement and improve systems, processes, and workflows to support business scalability.
- Handle escalated operational or customer issues, ensuring a high standard of customer experience.
- Provide regular performance insights and reporting to senior stakeholders.
Candidates for the E-Commerce Manager / eCommerce Operations Manager / Shopify Manager role must have:
- Proven experience in an eCommerce or DTC environment, ideally within a multi-product or multi-brand business.
- Strong hands-on experience with Shopify, including site management, product setup, and optimisation.
- Experience managing or coordinating cross-functional teams, ideally including remote or offshore teams.
- Strong commercial understanding of key eCommerce metrics such as conversion rate, AOV, and customer lifetime value.
- Experience improving operational processes and managing workflows across multiple functions.
- Strong analytical and problem-solving skills, with the ability to operate in a fast-paced environment.
- Excellent communication skills, with the ability to work across teams and stakeholders.
Senior Manager, Brand Experience in Essex employer: Intelligent People
As a fast-growing, multi-brand direct-to-consumer business based in Rainham, Essex, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from hands-on experience in a thriving eCommerce environment, with ample opportunities for professional growth and development. Join us to be part of a team that values your contributions and supports your career journey in a vibrant and supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Brand Experience in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the eCommerce space, especially those who work with Shopify. Attend industry events or webinars and don’t be shy about sliding into DMs on LinkedIn – you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past successes in eCommerce. Highlight how you’ve optimised conversion rates or improved customer journeys – this will make you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on key eCommerce metrics. Be ready to discuss how you’ve used data to drive decisions in previous roles. This shows you’re not just a hands-on manager but also someone who understands the commercial side of things.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Senior Manager, Brand Experience in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of E-Commerce Manager. Highlight your experience with Shopify and any multi-brand environments you've worked in. We want to see how your skills align with our needs!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you’ve achieved! Use metrics to demonstrate how you’ve optimised conversion rates or improved customer journeys in previous roles. Numbers speak volumes!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about eCommerce and how your hands-on experience can drive our brand's success. Make it personal and engaging – we love a good story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Intelligent People
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify knowledge before the interview. Be ready to discuss specific features you've used, how you've optimised product listings, and any successful strategies you've implemented to improve conversion rates.
✨Showcase Your Cross-Functional Coordination Skills
Prepare examples of how you've successfully coordinated with different teams in previous roles. Highlight any challenges you faced and how you resolved them, as this will demonstrate your ability to act as a central point of communication.
✨Be Data-Driven
Familiarise yourself with key eCommerce metrics like AOV and customer lifetime value. Be prepared to discuss how you've monitored these metrics in the past and what actions you took based on your findings to drive growth.
✨Problem-Solving Mindset
Think of specific operational bottlenecks you've encountered and how you tackled them. This will show your analytical skills and your ability to thrive in a fast-paced environment, which is crucial for this role.
