At a Glance
- Tasks: Shape B2C ecommerce strategies and manage client relationships for impactful projects.
- Company: Dynamic eCommerce agency in London with a hybrid work model.
- Benefits: Discretionary bonus, senior-level exposure, and flexible working arrangements.
- Other info: Opportunity for career advancement in a fast-paced environment.
- Why this job: Drive growth and enhance customer journeys while collaborating with top-tier clients.
- Qualifications: Experience in ecommerce and strong relationship-building skills required.
The predicted salary is between 75000 - 85000 £ per year.
Senior client-facing role shaping B2C ecommerce strategy for a growing agency. You’ll manage multiple senior stakeholder relationships and act as an extension of client teams to plan discovery, shape solutions, and deliver end-to-end ecommerce projects. Collaborating with technology, solutions and design, you’ll drive growth by identifying opportunities to enhance customer journeys and commercial outcomes. This is a London-based, hybrid position offering a clear path to impactful client work and tangible business value.
Pay / Benefits
- discretionary bonus
- hybrid work arrangement (London)
- senior-level client exposure
- opportunity to shape ecommerce strategy
Responsibilities
- Build trusted relationships with senior client stakeholders as a strategic partner
- Lead ecommerce discovery, requirements gathering and digital strategy
- Oversee end-to-end delivery of B2C ecommerce websites and digital products
- Coordinate with Technology, Solutions and Design to shape and deliver high-performing experiences
- Drive account growth through consultative engagement and expanding services
- Ensure project scope, priorities, timelines and stakeholder alignment
- Manage multiple client relationships and act as an extension of their team
- Translate business challenges into effective digital solutions
Key requirements
- Experience in ecommerce, digital consultancy, client services or agency environments with B2C ecommerce expertise
- Proven ability to build trusted relationships with senior stakeholders
- Experience leading discovery, strategy development and end-to-end project delivery
- Strong project management, communication and stakeholder management skills
- Commercially minded with understanding of customer experience, UX/UI and customer journeys
- Relationship-building
- Strategic thinking
- Communication
- Discovery facilitation
- Digital strategy
- UX/UI understanding
eCommerce Client Manager | 75-85k | eCommerce Agency | London (Hybrid) | JA9907 employer: Intelligent People
As a leading provider of SaaS solutions in the UK social housing sector, our company is committed to fostering a collaborative and innovative work culture that empowers employees to make a real impact. With a focus on professional development, we offer comprehensive training to transition you into a Product Manager role, ensuring you grow alongside our mission to enhance housing technology. Enjoy the flexibility of remote work while being part of a team dedicated to transforming the future of social housing.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Client Manager | 75-85k | eCommerce Agency | London (Hybrid) | JA9907
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Intelligent People are looking for when hiring for a eCommerce Client Manager | 75-85k | eCommerce Agency | London (Hybrid) | JA9907.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Intelligent People for the eCommerce Client Manager | 75-85k | eCommerce Agency | London (Hybrid) | JA9907, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Intelligent People as a eCommerce Client Manager | 75-85k | eCommerce Agency | London (Hybrid) | JA9907, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Intelligent People’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Client Manager | 75-85k | eCommerce Agency | London (Hybrid) | JA9907.
We think you need these skills to ace eCommerce Client Manager | 75-85k | eCommerce Agency | London (Hybrid) | JA9907
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Intelligent People, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Intelligent People's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Intelligent People. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Intelligent People
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Intelligent People uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Intelligent People. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
