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- Tasks: Lead AI onboarding and adoption, training clients to maximise platform use.
- Company: Fast-growing AI-SaaS start-up revolutionising employee training.
- Benefits: Competitive salary, bonus, hybrid work, and growth opportunities.
- Other info: Join a dynamic team with a successful founder and great career potential.
- Why this job: Make a real impact by empowering teams with AI technology.
- Qualifications: 7+ years in customer success or training, strong AI understanding.
The predicted salary is between 80000 - 120000 £ per year.
We’re hiring an AI Client Onboarding & Adoption Lead / AI Customer Success & Enablement Lead / Client AI Training & Adoption Manager for a fast-growing b2b2c SaaS start-up. Their AI-powered learning platform helps companies train their employees to use AI effectively in their everyday work. Designed to make AI practical, approachable, and empowering, the platform enables teams to unlock tangible business value from AI technologies.
The Role: We’re looking for a hands-on, client-facing professional to lead AI adoption and onboarding. You’ll work directly with clients, showing them how to use the platform, guiding their teams, and ensuring adoption delivers real impact.
Key Responsibilities:
- Train and guide clients on using the AI platform.
- Design and run programs that drive adoption across client organisations.
- Act as the main point of contact for client engagement and support.
- Work closely with executives to demonstrate the business value of AI.
- Provide feedback to improve the platform based on client needs.
Key Experience:
- 7+ years in customer success, training, or enablement (SaaS experience helpful).
- Strong understanding of AI and ability to explain it to business leaders.
- Confident engaging with c-suite and senior stakeholders.
- Hands-on, consultative, and able to travel to client sites.
- Commercially aware, bridging AI capability with business outcomes.
This client cannot offer visa sponsorship.
AI Adoption Lead in City of London employer: Intelligent People
Contact Detail:
Intelligent People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Adoption Lead in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the AI and SaaS space. Attend industry events, webinars, or even local meetups. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience in customer success and AI adoption. This will help potential employers see the real impact you've made in previous roles.
✨Tip Number 3
Prepare for those interviews! Research the company and its AI platform thoroughly. Be ready to discuss how you can drive adoption and demonstrate business value. Confidence is key when engaging with c-suite executives!
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who can help us make AI practical and empowering. Your next big opportunity could be just a click away!
We think you need these skills to ace AI Adoption Lead in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of AI Client Onboarding & Adoption Lead. Highlight your experience in customer success and any relevant training or enablement roles you've had. We want to see how your skills align with our mission to make AI practical and empowering!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about AI and how you can help clients unlock its value. Be sure to mention specific experiences that demonstrate your ability to engage with c-suite executives and drive adoption.
Showcase Your Understanding of AI: We’re looking for someone who can explain AI in a way that makes sense to business leaders. In your application, include examples of how you've successfully communicated complex concepts in the past. This will show us you’re the right fit for guiding our clients!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Intelligent People
✨Know Your AI Inside Out
Make sure you have a solid understanding of AI concepts and how they apply to business. Be ready to explain complex ideas in simple terms, as you'll need to engage with c-suite executives who may not be tech-savvy.
✨Showcase Your Client Engagement Skills
Prepare examples from your past experiences where you've successfully onboarded clients or driven adoption of a product. Highlight your consultative approach and how you’ve tailored training to meet specific client needs.
✨Demonstrate Commercial Awareness
Be prepared to discuss how AI can deliver tangible business value. Think about the challenges businesses face and how your role can bridge the gap between AI capabilities and real-world outcomes.
✨Ask Insightful Questions
During the interview, ask questions that show your interest in their platform and its impact. Inquire about their current client engagement strategies and how they measure success in AI adoption.