At a Glance
- Tasks: Provide technical support and maintenance for cutting-edge microscopy systems.
- Company: Join Intelligent Imaging Innovations, a leader in scientific instrumentation.
- Benefits: Permanent position with travel opportunities and a dynamic work environment.
- Other info: Exciting career growth with extensive travel across Europe and beyond.
- Why this job: Be part of an innovative team making a real impact in biomedical research.
- Qualifications: Strong electrical and mechanical skills; familiarity with microscopy systems preferred.
The predicted salary is between 31500 - 38500 £ per year.
Intelligent Imaging Innovations (3i) LTD is looking for a Technical Support Specialist to join its expanding team in the United Kingdom. Primary responsibilities include performing preventive maintenance and optimizing microscopy systems. This is an exciting opportunity to join an established scientific instrumentation company designing and manufacturing cutting-edge technologies.
The ideal candidate possesses strong electrical and mechanical skills, is familiar with microscopy systems and can problem-solve with minimal guidance. Preferred qualifications include experience in fundamental optical theory and microscopy applications and familiarity with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC). This is a permanent position requiring both domestic and international travel.
Qualifications:
- Bachelor's or technical degree in related field or equivalent experience
- Strong electrical and mechanical skills
- Familiarity with microscopy systems
- Experience with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC)
- Familiarity with biomedical sciences preferred
Skills & Competencies:
- Electrical, technical and mechanical aptitude
- Problem solving and analysis with minimal guidance
- Communication and customer focused
- Team collaboration
Responsibilities:
- Telephone and Online Support: Provide first response technical support to scientists at biomedical research laboratories. Field email and phone inquiries immediately upon receipt. Troubleshoot support issues involving software and opto-electronic hardware performance. Document support issues and manage the reconciliation process via a case tracking system.
- Customer Site Visits: Extensive travel to customer sites is required. Site visits involve the same type of support as email and phone inquiries, and may include software and hardware installation of microscopy platforms/systems, systemic troubleshooting, basic hardware repair, equipment relocation, annual system optimization and preventative maintenance.
Conditions of Employment:
- Legally eligible for employment in the United Kingdom
- Work safely with lasers, optical and electrical systems; understand and follow safety procedures and maintain a safe working environment
- Travel extensively throughout Europe and abroad
- Flexibility to work outside traditional work hours as required
- Reside in London or surrounding area
Technical Support Specialist - United Kingdom in London employer: Intelligent Imaging
Intelligent Imaging Innovations (3i) LTD is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Technical Support Specialist, you will benefit from extensive training and development opportunities while working with cutting-edge microscopy technologies. The company's commitment to employee growth, coupled with its supportive culture and the chance to travel across Europe, makes it an ideal place for those seeking a meaningful and rewarding career in scientific instrumentation.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Specialist - United Kingdom in London
✨Get Involved in Research Communities
Dive headfirst into the scientific research world by joining relevant communities and forums. Engage in discussions, share your insights, and even attend conferences or seminars in your field. This not only boosts your visibility but can also lead to potential job opportunities—don't forget to connect with like-minded folks!
✨Show Off Your Research Projects
Have you worked on any cool research projects? Make it easy for potential employers to see your work by creating a portfolio or a personal website. This way, when you apply for roles like the one at Intelligent Imaging, you can point them to your projects and publications, showcasing your expertise directly.
✨Utilise Professional Networks
Networking is key in scientific research. Join professional bodies or organisations related to your field. They often have job boards and resources tailored for job seekers. Make connections with professionals who may know about openings or can give you tips on landing a full-time position.
✨Keep Your Eyes on Openings & Apply Directly
Don’t just rely on job boards! Keep an eye on the careers section of the websites of companies like Intelligent Imaging. Apply directly through their website because sometimes they post jobs there before anywhere else. Plus, it shows your proactive approach!
We think you need these skills to ace Technical Support Specialist - United Kingdom in London
Some tips for your application 🫡
Highlight Your Research Experience:When applying for a full-time role in scientific research, make sure to emphasise your research experience prominently in your CV. Share specific projects you’ve worked on, the methodologies you used, and any significant findings. If you’ve published papers or presented at conferences, definitely include that too – it shows you’re on it in the academic world!
Tailor Your Cover Letter to the Research Area:Your cover letter should reflect your passion for the specific area of research at Intelligent Imaging. Mention relevant experiences that align with the organisation’s goals or projects. This shows that you’ve done your homework and are genuinely interested in the position – plus, it helps us see how you’d fit into the team dynamics.
Showcase Your Data Analysis Skills:In scientific research, data analysis skills are a big deal! Make sure to detail any relevant analytical tools or software you’re familiar with, like R, Python, or statistical packages. Employers are keen to know you can handle the data-heavy elements of the role, so add specific examples where you’ve used these skills effectively.
Discuss Your Future Research Goals:In your motivation section, it’s a great idea to talk about your future research goals and how they align with the work being done at Intelligent Imaging. This shows that you’re not just looking for any job, but rather a chance to contribute meaningfully to the field. We love to see applicants who are forward-thinking and enthusiastic about their research journey!
How to prepare for a job interview at Intelligent Imaging
✨Showcase Your Research Skills
In scientific research, it’s crucial to demonstrate your ability to design and conduct experiments. Come armed with examples of past projects where you've developed hypotheses, collected data, and analysed results. Be ready to discuss any specific methodologies or tools you’ve used, like PCR techniques or statistical software.
✨Prepare for Technical Questions
Expect some technical questions specific to your field. Make sure you're up to speed with recent advancements in scientific research related to the role at Intelligent Imaging. Brush up on concepts relevant to their projects and be prepared to discuss how you would approach a specific research problem or challenge they might face.
✨Know Your Publications
If you've authored or co-authored any papers, be prepared to discuss them! Highlighting your contributions to published research can really set you apart. It shows not only your expertise but also your ability to communicate complex ideas clearly, which is key in scientific research roles.
✨Exhibit Your Team Spirit
In full-time roles, collaboration is often at the heart of scientific research. Prepare examples that show how you've successfully worked in teams, dealt with conflicts, or contributed to group projects. We want to know how you can work effectively with the team at Intelligent Imaging to drive research projects forward.
