AI-Driven ITSM Strategy & Managed Services Architect
AI-Driven ITSM Strategy & Managed Services Architect

AI-Driven ITSM Strategy & Managed Services Architect

Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Shape AI-driven ITSM strategies and design innovative managed services models.
  • Company: Leading technology firm in the UK with a focus on innovation.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Why this job: Make a real impact on how IT services are delivered to enterprise clients.
  • Qualifications: 15+ years in IT services with expertise in ITSM and business processes.
  • Other info: Join a dynamic team and drive the future of IT service management.

The predicted salary is between 54000 - 84000 £ per year.

A technology firm in the United Kingdom seeks an experienced professional to shape AI-enabled IT Service Management (ITSM) and business operations offerings. This role involves designing next-generation managed services models and developing pricing strategies for enterprise clients.

The ideal candidate should have over 15 years of experience in IT services, deep expertise in ITSM and business processes, and a strong business acumen. This position offers a unique opportunity to impact how services are offered and positioned to clients.

AI-Driven ITSM Strategy & Managed Services Architect employer: Intellias

Join a forward-thinking technology firm in the UK that prioritises innovation and employee development. With a collaborative work culture, competitive benefits, and ample opportunities for professional growth, this company empowers its employees to make a significant impact in shaping AI-driven ITSM solutions. Experience a dynamic environment where your expertise will be valued and your contributions will directly influence the future of managed services.
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Contact Detail:

Intellias Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land AI-Driven ITSM Strategy & Managed Services Architect

✨Tip Number 1

Network like a pro! Reach out to your connections in the ITSM space and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your 15+ years of experience and how it can shape their AI-driven ITSM strategies. Be ready to share specific examples of your past successes.

✨Tip Number 3

Prepare for those interviews! Research the company’s current ITSM offerings and think about how you can contribute to their next-gen managed services models. Tailor your answers to show how your skills align with their needs.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of exciting roles that could be just what you’re looking for. Plus, applying directly helps us keep track of your application and gives you a better chance to shine!

We think you need these skills to ace AI-Driven ITSM Strategy & Managed Services Architect

AI-Enabled IT Service Management (ITSM)
Managed Services Design
Pricing Strategy Development
IT Services Expertise
Business Process Knowledge
Business Acumen
Client Engagement
Strategic Planning
Enterprise Client Management
Service Offering Positioning
Impact Assessment
Technology Integration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the AI-Driven ITSM role. Highlight your 15+ years in IT services and any relevant projects that showcase your expertise in ITSM and business processes.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about shaping AI-enabled ITSM offerings and how your background makes you the perfect fit for this role. Be sure to mention your strong business acumen!

Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use metrics and examples to demonstrate how you've successfully designed managed services models or developed pricing strategies in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to impact our service offerings!

How to prepare for a job interview at Intellias

✨Know Your ITSM Inside Out

Make sure you brush up on your knowledge of IT Service Management principles and practices. Be ready to discuss how AI can enhance these processes, as well as any relevant case studies or experiences you've had in the field.

✨Showcase Your Business Acumen

Since this role requires strong business acumen, prepare examples that demonstrate your ability to align IT services with business goals. Think about how you've previously developed pricing strategies or managed service models that benefited enterprise clients.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Practice articulating your thought process when faced with challenges in ITSM and how you would leverage AI to create innovative solutions.

✨Ask Insightful Questions

At the end of the interview, have a few insightful questions ready to ask. This could be about the company's vision for AI in ITSM or how they measure the success of their managed services. It shows your genuine interest and helps you gauge if the company is the right fit for you.

AI-Driven ITSM Strategy & Managed Services Architect
Intellias

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