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- Tasks: Manage your own day while patrolling and improving parking services.
- Company: Join Intelli-Park, a leading UK parking service provider with strong values.
- Benefits: Earn £13.11 per hour, bonuses, and enjoy 20 days holiday plus bank holidays.
- Other info: Enjoy continuous training and a supportive team environment.
- Why this job: Be active outdoors, develop skills, and make a real difference in your community.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 27000 - 28000 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
- Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
- Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.
- Intentional – Act with Purpose
- Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
- Apply consistent time management, ensuring each allocated site receives the right level of coverage.
- Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.
- Synergy – Be Brilliant, Together
- Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
- Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
- Support local coverage when other team members are on leave or absent.
- Tenacity – Stay Switched On
- Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
- Adapt to occasional rota changes based on business needs.
- Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.
- Accountability – Own It
- Take personal responsibility for delivering an exceptional service to clients and the public.
- Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
- Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week 5 out of 7 days (Fri-Tue) Fri-Tue: 1200-2000 Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
£13.11 per hour (day shift), paid weekly Operative Performance Bonus – paid fortnightly from day one Opportunity for overtime Length of Service Bonus £100 per year (years 1–4) £250 (year 5) £100 per year (years 6–9) £500 (year 10) Excellence Awards Full list of benefits available internally
What We Provide
- Full UKPC uniform & equipment (including body-worn camera)
- Continuous training to become a fully competent Parking Operative
- Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
- Flexibility to support additional local coverage during periods of holiday or sickness
- Attention to detail and accuracy in all tasks
- Excellent customer service skills
- Confidence, professionalism and calm conflict-management
- In some cases, successful completion of a DBS check
Benefits
- Operative Performance Bonus
- Length of service bonus
- 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
- Full uniform provided
- Excellence Awards
- Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Mobile Parking Operative - North London in Wood Green employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Parking Operative - North London in Wood Green
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Intelli-Park and their VISTA values. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and think about how your skills match the role of a Mobile Parking Operative. Be ready to share examples of how you've handled challenging situations or provided excellent customer service.
✨Tip Number 3
Dress the part! Even if the job is outdoors, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and respect the company's culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Mobile Parking Operative - North London in Wood Green
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know how much you enjoy being active and working outside. Share any experiences that highlight your love for the outdoors, as this role is all about being on the move and engaging with the community.
Highlight Your Customer Service Skills: Since you'll be assisting the public with parking queries, it's crucial to showcase your customer service experience. Tell us about times you've gone above and beyond to help someone out — we love a good story!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role. Avoid fluff — we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy — just a few clicks and you’re done!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Mobile Parking Operative.
✨Show Off Your Customer Service Skills
Prepare to discuss your approach to customer service. Think of specific situations where you've successfully handled queries or complaints. Highlight your ability to remain calm and professional, especially in challenging situations, as this is crucial for the role.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios you could face on the job. Practice how you would issue parking charge notices or manage time effectively across different sites. This will show your understanding of the operational processes and your readiness to act intentionally.
✨Demonstrate Flexibility and Team Spirit
Illustrate your willingness to adapt to changing schedules and support your team. Share examples of when you've stepped up to help colleagues or taken on additional responsibilities. This will reflect your commitment to synergy and teamwork, which are key aspects of the role.