At a Glance
- Tasks: Manage your own day while patrolling and supporting clients in parking services.
- Company: Join Intelli-Park, a leading UK parking service provider with strong values.
- Benefits: Earn £13.11 per hour, bonuses, 20 days holiday, and full uniform provided.
- Other info: Flexible hours, continuous training, and opportunities for career growth.
- Why this job: Enjoy outdoor work, develop skills, and make a real impact in your community.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 27000 - 28000 € per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
- Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
- Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.
- Intentional – Act with Purpose
- Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
- Apply consistent time management, ensuring each allocated site receives the right level of coverage.
- Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.
- Synergy – Be Brilliant, Together
- Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
- Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
- Support local coverage when other team members are on leave or absent.
- Tenacity – Stay Switched On
- Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
- Adapt to occasional rota changes based on business needs.
- Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.
- Accountability – Own It
- Take personal responsibility for delivering an exceptional service to clients and the public.
- Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
- Uphold our commitment to fairness, integrity and ethical conduct.
Rota
- Full-time: 35 hours per week
- 5 out of 7 days (Mon, Tues, Fri, Sat & Sun)
- Mon & Tues: 07:00am - 15:00pm. Fri & Sat: 12:00pm - 20:00pm. Sun: 10:00am - 18:00pm
- Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
- £13.11 per hour (day shift), paid weekly
- Operative Performance Bonus – paid fortnightly from day one
- Opportunity for overtime
- Length of Service Bonus
- £100 per year (years 1–4)
- £250 (year 5)
- £100 per year (years 6–9)
- £500 (year 10)
- Excellence Awards
- Full list of benefits available internally
What We Provide
- Full UKPC uniform & equipment (including body-worn camera)
- Continuous training to become a fully competent Parking Operative
- Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
- Flexibility to support additional local coverage during periods of holiday or sickness
- Attention to detail and accuracy in all tasks
- Excellent customer service skills
- Confidence, professionalism and calm conflict-management
Benefits
- Operative Performance Bonus
- Length of service bonus
- 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
- Full uniform provided
- Excellence Awards
- Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Mobile Parking Operative - Wakefield - N53 employer: Intelli-Park
Intelli-Park (UK Parking Control Ltd) is an exceptional employer that values its employees through a supportive work culture and a commitment to professional growth. As a Mobile Parking Operative in Wakefield, you will enjoy competitive pay, performance bonuses, and continuous training opportunities, all while working outdoors and managing your own schedule. Our dedication to the VISTA values ensures a respectful and high-performing environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Parking Operative - Wakefield - N53
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Intelli-Park and their VISTA values. This will help you show that you're not just another candidate, but someone who genuinely cares about their mission and culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Mobile Parking Operative, especially around customer service and conflict management.
✨Tip Number 3
Dress the part! Even if the job is outdoors, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobile Parking Operative - Wakefield - N53
Some tips for your application 🫡
Show Your Passion for the Outdoors:Let us know how much you love being active and working outside! Share any experiences that highlight your enthusiasm for outdoor roles, as this aligns perfectly with what we value at Intelli-Park.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so make sure to highlight your relevant skills and experiences without unnecessary fluff. This helps us see how you fit into our VISTA values!
Highlight Your Customer Service Skills:Since you'll be assisting the public with parking queries, it's crucial to showcase your customer service experience. Share specific examples of how you've helped others in the past, as this will resonate with our commitment to exceptional service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive, which is a great trait for a Mobile Parking Operative!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Before the interview, take some time to familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Mobile Parking Operative.
✨Show Off Your Customer Service Skills
As a Mobile Parking Operative, you'll be interacting with the public regularly. Prepare to discuss specific instances where you've provided excellent customer service or resolved conflicts. Highlight your ability to remain calm and professional in challenging situations, as this will resonate well with the interviewers.
✨Be Ready for Practical Scenarios
Expect to face practical scenarios during the interview that may involve issuing parking charge notices or managing site concerns. Brush up on the British Parking Association (BPA) policies and think about how you would handle various situations. This will show your preparedness and understanding of the role.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility and teamwork, especially when covering for colleagues. Be prepared to discuss how you've adapted to changing circumstances in previous roles and how you work collaboratively with others. This will highlight your commitment to supporting the team and ensuring smooth operations.
