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- Tasks: Manage your own day while providing excellent parking services outdoors.
- Company: Join Intelli-Park, a leader in professional parking solutions across the UK.
- Benefits: Earn £13.11 per hour, with bonuses and 20 days holiday plus bank holidays.
- Other info: Enjoy continuous training and a strong focus on teamwork and excellence.
- Why this job: Be part of a supportive team that values your growth and contributions.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 27000 - 28000 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
- Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
- Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.
- Intentional – Act with Purpose
- Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
- Apply consistent time management, ensuring each allocated site receives the right level of coverage.
- Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.
- Synergy – Be Brilliant, Together
- Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
- Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
- Support local coverage when other team members are on leave or absent.
- Tenacity – Stay Switched On
- Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
- Adapt to occasional rota changes based on business needs.
- Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.
- Accountability – Own It
- Take personal responsibility for delivering an exceptional service to clients and the public.
- Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
- Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week, 5 out of 7 days (Mon-Fri), Mon-Fri: 07:00-14:00. Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
- £13.11 per hour (day shift), paid weekly
- Operative Performance Bonus – paid fortnightly from day one
- Opportunity for overtime
- Length of Service Bonus: £100 per year (years 1–4), £250 (year 5), £100 per year (years 6–9), £500 (year 10)
- Excellence Awards
- Full list of benefits available internally
What We Provide
- Full UKPC uniform & equipment (including body-worn camera)
- Continuous training to become a fully competent Parking Operative
- Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
- Flexibility to support additional local coverage during periods of holiday or sickness
- Attention to detail and accuracy in all tasks
- Excellent customer service skills
- Confidence, professionalism and calm conflict-management
- In some cases, successful completion of a DBS check
Benefits
- Operative Performance Bonus
- Length of service bonus
- 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
- Full uniform provided
- Excellence Awards
- Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Parking Operative - Uxbridge, Harrow North & West London - L10 employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Operative - Uxbridge, Harrow North & West London - L10
✨Tip Number 1
Get to know the company! Research Intelli-Park and their VISTA values. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and conflict management. Role-play with a friend or use our resources to boost your confidence before the big day.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Intelli-Park.
We think you need these skills to ace Parking Operative - Uxbridge, Harrow North & West London - L10
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know how much you enjoy being active and working outside. Share any experiences that highlight your love for the outdoors, as this role is all about being on the move and engaging with the community.
Emphasise Your Attention to Detail: Since accuracy is key in this role, make sure to highlight your attention to detail in your application. Mention any past experiences where you've had to be precise, especially when dealing with customer service or compliance.
Demonstrate Your Team Spirit: We value synergy at Intelli-Park, so don’t forget to showcase your ability to work well with others. Share examples of how you've collaborated with colleagues or supported team efforts in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Before the interview, take some time to familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Parking Operative.
✨Show Off Your Customer Service Skills
As a Parking Operative, you'll be interacting with the public regularly. Prepare to discuss specific instances where you've provided excellent customer service or resolved conflicts. Highlight your ability to stay calm and professional in challenging situations.
✨Be Ready for Practical Scenarios
Expect questions that may involve real-life scenarios you could face on the job. Practice responding to questions about how you would handle issuing parking charge notices or managing site concerns. This will show your understanding of the role and your problem-solving skills.
✨Dress the Part
Even though you’ll be in uniform once hired, it’s important to make a good first impression at the interview. Dress smartly and professionally to convey your seriousness about the position. It shows respect for the interviewers and the company culture.