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- Tasks: Manage your own day while patrolling and supporting clients in parking services.
- Company: Join Intelli-Park, a leader in professional parking solutions across the UK.
- Benefits: Earn £14.23 per hour, enjoy bonuses, and receive continuous training.
- Other info: Flexible shifts with opportunities for overtime and career progression.
- Why this job: Be active outdoors, develop skills, and contribute to a respectful team culture.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 29000 - 30000 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
- Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
- Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.
- Intentional – Act with Purpose
- Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
- Apply consistent time management, ensuring each allocated site receives the right level of coverage.
- Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.
- Synergy – Be Brilliant, Together
- Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
- Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
- Support local coverage when other team members are on leave or absent.
- Tenacity – Stay Switched On
- Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
- Adapt to occasional rota changes based on business needs.
- Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.
- Accountability – Own It
- Take personal responsibility for delivering an exceptional service to clients and the public.
- Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
- Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week 5 out of 7 days (Mon, Thurs - Sun)
Mon: 00:00-08:00
Thu-Sun: 00:00-08:00
Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
£14.23 per hour (night shift), paid weekly
Operative Performance Bonus – paid fortnightly from day one
Opportunity for overtime
Length of Service Bonus
£100 per year (years 1–4)
£250 (year 5)
£100 per year (years 6–9)
£500 (year 10)
Excellence Awards
Full list of benefits available internally
What We Provide
- Full UKPC uniform & equipment (including body-worn camera)
- Continuous training to become a fully competent Parking Operative
- Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
- Flexibility to support additional local coverage during periods of holiday or sickness
- Attention to detail and accuracy in all tasks
- Excellent customer service skills
- Confidence, professionalism and calm conflict-management
- In some cases, successful completion of a DBS check
Benefits
- Operative Performance Bonus
- Length of service bonus
- 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
- Full uniform provided
- Excellence Awards
- Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Mobile Parking Operative - West London, Uxbridge, Southall, Hayes - L09 employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Parking Operative - West London, Uxbridge, Southall, Hayes - L09
✨Tip Number 1
Get to know the company! Research Intelli-Park and their VISTA values. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. A friendly chat can go a long way in making a lasting impression and might even get you a referral.
✨Tip Number 3
Prepare for the unexpected! Be ready to discuss how you handle challenging situations, especially in customer service. Think of examples where you've shown tenacity and accountability in tough times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Intelli-Park.
We think you need these skills to ace Mobile Parking Operative - West London, Uxbridge, Southall, Hayes - L09
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know how much you love being active and working outside! Share any experiences that highlight your enthusiasm for outdoor roles, as this aligns perfectly with what we value at Intelli-Park.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure to highlight your relevant skills and experiences without unnecessary fluff. This helps us see how you fit into our VISTA values!
Tailor Your Application: Make sure to customise your application to reflect the specific role of Mobile Parking Operative. Mention how your skills can contribute to improving customer experience and site management, which is key to our operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which we love!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Mobile Parking Operative.
✨Show Off Your Customer Service Skills
Prepare to discuss your customer service experience. Be ready to share specific instances where you handled queries or complaints effectively, showcasing your ability to remain calm and professional in challenging situations.
✨Be Ready for Practical Scenarios
Expect questions that assess your problem-solving skills and adaptability. Think about how you would handle various scenarios on the job, such as dealing with difficult customers or managing time effectively across multiple sites.
✨Dress the Part
Even though this is an outdoor role, make sure to dress smartly for the interview. Wearing something professional shows that you take the opportunity seriously and understand the importance of representing the company well.