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- Tasks: Manage your own day while patrolling and assisting with parking queries.
- Company: Join Intelli-Park, a leading UK parking service provider with strong values.
- Benefits: Earn £13.11 per hour, plus bonuses and 20 days holiday.
- Other info: Full training provided, with opportunities for career growth.
- Why this job: Enjoy outdoor work, develop skills, and make a real impact in your community.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 27000 - 28000 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
- Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
- Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.
- Intentional – Act with Purpose
- Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
- Apply consistent time management, ensuring each allocated site receives the right level of coverage.
- Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.
- Synergy – Be Brilliant, Together
- Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
- Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
- Support local coverage when other team members are on leave or absent.
- Tenacity – Stay Switched On
- Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
- Adapt to occasional rota changes based on business needs.
- Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.
- Accountability – Own It
- Take personal responsibility for delivering an exceptional service to clients and the public.
- Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
- Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 40 hours per week 5 out of 7 days (Mon, Tue, Wed, Sat, Sun) Mon, Tue, Wed, Sat, Sun: 0900-1700. Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
- £13.11 per hour (day shift), paid weekly
- Operative Performance Bonus – paid fortnightly from day one
- Opportunity for overtime
- Length of Service Bonus
- Excellence Awards
- Full list of benefits available internally
What We Provide
- Full UKPC uniform & equipment (including body-worn camera)
- Continuous training to become a fully competent Parking Operative
- Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
- Flexibility to support additional local coverage during periods of holiday or sickness
- Attention to detail and accuracy in all tasks
- Excellent customer service skills
- Confidence, professionalism and calm conflict-management
- In some cases, successful completion of a DBS check
Benefits
- Operative Performance Bonus
- Length of service bonus
- 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
- Full uniform provided
- Excellence Awards
- Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Mobile Parking Operative - South London employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Parking Operative - South London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Intelli-Park and their VISTA values. This will help you show how you align with their vision and how you can contribute to their goals.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Mobile Parking Operative role and rehearse your answers. Focus on your customer service skills and how you've handled challenging situations in the past.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart-casual that reflects the professional image of Intelli-Park. It shows you take the opportunity seriously and are ready to represent their brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Mobile Parking Operative - South London
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know how much you love being active and working outside! Share any experiences that highlight your enthusiasm for outdoor roles, as this is key for a Mobile Parking Operative.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Highlight Your Customer Service Skills: Since you'll be interacting with the public, it's important to showcase your customer service experience. Tell us about times you've helped others or resolved conflicts effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role right away!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Before the interview, take some time to familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Mobile Parking Operative.
✨Show Off Your Customer Service Skills
As a Mobile Parking Operative, you'll be interacting with the public regularly. Prepare to discuss specific instances where you've provided excellent customer service or resolved conflicts. Highlight your ability to stay calm and professional in challenging situations, as this will show your potential employer that you're ready for the job.
✨Be Ready to Discuss Time Management
This role requires effective time management to ensure all sites receive proper coverage. Think about how you've managed your time in previous jobs or projects. Be prepared to share strategies you’ve used to prioritise tasks and maintain focus throughout your shifts.
✨Dress the Part
Even though you’ll be provided with a uniform, it’s important to present yourself well during the interview. Dress smartly and professionally to make a good first impression. This shows that you take the opportunity seriously and understand the importance of representing the company well.