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- Tasks: Manage your own day while patrolling and supporting clients in a dynamic outdoor environment.
- Company: Join Intelli-Park, a leading provider of professional parking services across the UK.
- Benefits: Earn £13.11 per hour, enjoy bonuses, and receive continuous training and development.
- Other info: Flexible shifts, supportive leadership, and opportunities for career progression await you!
- Why this job: Be part of a team that values vision, synergy, and accountability while making a real impact.
- Qualifications: Looking for active individuals with great customer service skills and attention to detail.
The predicted salary is between 27300 - 27300 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office. Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment. - Intentional – Act with Purpose
Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines. Apply consistent time management, ensuring each allocated site receives the right level of coverage. Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera. - Synergy – Be Brilliant, Together
Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly. Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure. Support local coverage when other team members are on leave or absent. - Tenacity – Stay Switched On
Patrol client sites and residential areas proactively, maintaining focus throughout your shift. Adapt to occasional rota changes based on business needs. Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional. - Accountability – Own It
Take personal responsibility for delivering an exceptional service to clients and the public. Ensure accuracy, attention to detail, and adherence to BPA standards at all times. Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week 5 out of 7 days (Tues, Thurs - Fri & Sat - Sun)
Tue, Thurs, Friday: 0800 - 1600
Sat: 10:00 - 17:00
Sun: 1000 - 1600
Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
£13.11 per hour (day shift), paid weekly
Operative Performance Bonus – paid fortnightly from day one
Opportunity for overtime
Length of Service Bonus
£100 per year (years 1–4)
£250 (year 5)
£100 per year (years 6–9)
£500 (year 10)
Excellence Awards
Full list of benefits available internally
What We Provide
Full UKPC uniform & equipment (including body-worn camera)
Continuous training to become a fully competent Parking Operative
Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
Flexibility to support additional local coverage during periods of holiday or sickness
Attention to detail and accuracy in all tasks
Excellent customer service skills
Confidence, professionalism and calm conflict-management
In some cases, successful completion of a DBS check
Benefits
Operative Performance Bonus
Length of service bonus
20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
Full uniform provided
Excellence Awards
Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Parking Operative - Romford - L07 in London employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Operative - Romford - L07 in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Intelli-Park's VISTA values. Think about how you can demonstrate these values in your answers. It shows you're not just a fit for the role, but for the team too!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the responsibilities of a Parking Operative. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Even if it's a casual interview, looking professional can make a great first impression. Plus, it shows you take the opportunity seriously. Don’t forget to wear something that reflects your personality too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows appreciation and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Parking Operative - Romford - L07 in London
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know how much you enjoy being active and working outside. Share any experiences that highlight your love for the outdoors, as this role is all about being on the move and engaging with the community.
Emphasise Your Attention to Detail: Since accuracy is key in this role, make sure to highlight your attention to detail in your application. Mention any past experiences where you've had to be precise, whether it's issuing notices or managing equipment.
Demonstrate Your Customer Service Skills: We value excellent customer service, so don’t forget to include examples of how you've helped customers in the past. Show us how you can handle queries and provide clear advice, just like we do at Intelli-Park.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role right from the start!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Parking Operative.
✨Show Off Your Customer Service Skills
Prepare to discuss your customer service experience. Think of specific situations where you provided excellent service or resolved conflicts effectively. This will show that you can handle public interactions with professionalism and calmness.
✨Be Ready for Practical Scenarios
Expect questions about how you would handle various on-the-job scenarios, such as issuing parking charge notices or dealing with difficult customers. Practise your responses to ensure you can articulate your thought process clearly and confidently.
✨Dress the Part
Even though you’ll be in uniform if hired, dress smartly for the interview. It shows respect for the interviewers and the company. Plus, it sets a positive tone for your commitment to professionalism right from the start.