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- Tasks: Manage your own day while patrolling and improving parking services.
- Company: Join Intelli-Park, a leading UK parking control company with strong values.
- Benefits: Earn £13.11 per hour, bonuses, and enjoy 20 days holiday plus bank holidays.
- Other info: Enjoy continuous training and a supportive team environment.
- Why this job: Be outdoors, develop skills, and make a real difference in your community.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 27300 - 27300 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Static Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
- Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
- Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.
- Intentional – Act with Purpose
- Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
- Apply consistent time management, ensuring each allocated site receives the right level of coverage.
- Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.
- Synergy – Be Brilliant, Together
- Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
- Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
- Support local coverage when other team members are on leave or absent.
- Tenacity – Stay Switched On
- Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
- Adapt to occasional rota changes based on business needs.
- Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.
- Accountability – Own It
- Take personal responsibility for delivering an exceptional service to clients and the public.
- Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
- Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week, 5 out of 7 days (Wed - Sun)
Wed - Sat: 12:00 - 20:00
Sun: 10:00 - 18:00
Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
- £13.11 per hour (day shift), paid weekly
- Operative Performance Bonus – paid fortnightly from day one
- Opportunity for overtime
- Length of Service Bonus
- Excellence Awards
What We Provide
- Full UKPC uniform & equipment (including body-worn camera)
- Continuous training to become a fully competent Parking Operative
- Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
- Flexibility to support additional local coverage during periods of holiday or sickness
- Attention to detail and accuracy in all tasks
- Excellent customer service skills
- Confidence, professionalism and calm conflict-management
- In some cases, successful completion of a DBS check
Benefits
- Operative Performance Bonus
- Length of service bonus
- 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
- Full uniform provided
- Excellence Awards
- Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Parking Operative in London employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Operative in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Intelli-Park's values and think about how you can embody them. Show us that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've demonstrated skills like customer service or conflict management. We love hearing real stories that show how you handle challenges.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our awesome benefits right there.
We think you need these skills to ace Parking Operative in London
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know why you love being outdoors and how that fits with the role of a Parking Operative. Share any experiences that highlight your active lifestyle and commitment to providing excellent service in an outdoor setting.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Stick to the point and let your qualifications speak for themselves!
Highlight Your Customer Service Skills: Since you'll be assisting the public, it's crucial to showcase your customer service experience. Share specific examples of how you've handled queries or resolved issues in the past, demonstrating your ability to stay calm and professional.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Before the interview, take some time to familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Parking Operative.
✨Show Off Your Customer Service Skills
As a Parking Operative, you'll be interacting with the public regularly. Prepare to discuss specific instances where you've provided excellent customer service or resolved conflicts. Highlight your ability to remain calm and professional in challenging situations, as this will show your suitability for the role.
✨Be Ready to Discuss Attention to Detail
Attention to detail is crucial in this role, especially when issuing parking charge notices and following BPA guidelines. Be prepared to talk about how you ensure accuracy in your work and any systems or methods you use to maintain high standards.
✨Demonstrate Flexibility and Team Spirit
The job requires flexibility and teamwork, especially when covering for colleagues. Think of examples where you've adapted to changing circumstances or worked collaboratively with others. This will show that you're not just a lone wolf but someone who can contribute positively to the team.