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- Tasks: Manage your own day while patrolling and improving parking services.
- Company: Join Intelli-Park, a leading UK parking service provider with strong values.
- Benefits: Earn £12.25 per hour, bonuses, and enjoy 20 days holiday plus bank holidays.
- Other info: Enjoy continuous training and a supportive team culture.
- Why this job: Be active outdoors, develop skills, and make a real difference in your community.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 25485 - 25485 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office. Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment. - Intentional – Act with Purpose
Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines. Apply consistent time management, ensuring each allocated site receives the right level of coverage. Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera. - Synergy – Be Brilliant, Together
Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly. Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure. Support local coverage when other team members are on leave or absent. - Tenacity – Stay Switched On
Patrol client sites and residential areas proactively, maintaining focus throughout your shift. Adapt to occasional rota changes based on business needs. Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional. - Accountability – Own It
Take personal responsibility for delivering an exceptional service to clients and the public. Ensure accuracy, attention to detail, and adherence to BPA standards at all times. Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week 5 out of 7 days (Tues- Sat) 10:00-18:00 Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
£12.25 per hour (day shift), paid weekly Operative Performance Bonus – paid fortnightly from day one Opportunity for overtime Length of Service Bonus £100 per year (years 1–4) £250 (year 5) £100 per year (years 6–9) £500 (year 10) Excellence Awards Full list of benefits available internally
What We Provide
Full UKPC uniform & equipment (including body-worn camera) Continuous training to become a fully competent Parking Operative Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
Flexibility to support additional local coverage during periods of holiday or sickness Attention to detail and accuracy in all tasks Excellent customer service skills Confidence, professionalism and calm conflict-management In some cases, successful completion of a DBS check
Benefits
Operative Performance Bonus Length of service bonus 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years) Full uniform provided Excellence Awards Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Parking Operative in Lichfield employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking Operative in Lichfield
✨Tip Number 1
Get to know the company culture! Before your interview, check out Intelli-Park's values and think about how you can embody VISTA in your responses. Show them you're not just a fit for the role, but for their team too!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how you can demonstrate your customer service skills and conflict management experience — they’re key for a Parking Operative.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the professional image of Intelli-Park. It shows you respect the opportunity and are ready to represent their brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parking Operative in Lichfield
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know why you love being outdoors and how it relates to the role of a Parking Operative. Share any experiences that highlight your active lifestyle and commitment to providing excellent service in an outdoor setting.
Be Clear and Concise: When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without unnecessary fluff.
Demonstrate Your Team Spirit: Since synergy is key for us, mention any past experiences where you've worked collaboratively with others. Show us how you can contribute to a positive team environment and support your colleagues.
Tailor Your Application: Make sure to align your application with our VISTA values. Highlight how your personal values and work ethic match our Visionary, Intentional, Synergy, Tenacity, and Accountability principles. And remember, apply through our website for the best chance!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Before the interview, take some time to familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Parking Operative.
✨Show Off Your Customer Service Skills
As a Parking Operative, you'll be interacting with the public regularly. Prepare to discuss specific instances where you've provided excellent customer service or resolved conflicts. Highlight your ability to remain calm and professional in challenging situations, as this will show you're a great fit for the role.
✨Be Ready to Discuss Time Management
The job requires effective time management to ensure all sites receive proper coverage. Think about how you've managed your time in previous roles, especially when faced with unexpected changes. Be prepared to share strategies you use to stay organised and efficient.
✨Demonstrate Your Adaptability
Flexibility is key in this role, especially with occasional rota changes. Come up with examples that showcase your adaptability in previous jobs. Whether it was stepping in for a colleague or adjusting to new tasks, showing that you can handle change will impress your interviewers.