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- Tasks: Drive client growth and deliver innovative parking solutions across various sectors.
- Company: Join Total Parking Solutions, a leader in car park management services.
- Benefits: Enjoy a competitive salary, hybrid work, and career progression opportunities.
- Why this job: Make a real impact in a dynamic industry while developing your professional skills.
- Qualifications: Proven experience in account management and strong presentation skills required.
- Other info: Flexible working hours and a vibrant team culture await you.
The predicted salary is between 34000 - 48000 £ per year.
Location: Hybrid
Salary: £40,000 - £45,000 + Car allowance and commission
Contract: Full-time, Permanent
Total Parking Solutions Ltd (TPS) is one of the UK’s leading providers of professional car park management services, supporting clients across retail, healthcare, commercial, residential and leisure sectors. We are now seeking a proactive and well-organised Key Account Manager to join our Customer Success function.
The Key Account Manager plays an important role in growing our estate value. Collaborative, driven and commercial, you will help design and personally execute strategic client growth plans to achieve your KPIs. These KPIs will focus on:
- Successfully cross-selling new products and services
- Upselling to secure new business
- Improving terms on existing contracts
With support from the Head of Customer Strategy, design and execute strategic client growth plans which drive long-term sustainable revenue streams for Intelli-Park whilst increasing client satisfaction. Stay close to your clients to identify and share any emerging risks or threats within the industry or competitor landscape.
Act as the voice of the client internally when discussing service or product improvements. Stay informed about Intelli-Park products, services, and innovations to provide proactive solutions which add value to your clients. Drive efficiency within the management of your portfolio by identifying opportunities to automate internal tasks and improve client-facing processes.
Contribute to the design of, and then execute, client contact plans that keep clients engaged and aware of the unique value we provide. Develop a positive personal brand across our business by fully embracing our VISTA values, every day, in every interaction. Contribute positively within team meetings and wider business meetings, striving to deliver service excellence to our clients and internal stakeholders.
Present updates internally to keep account plans on track. Consistently achieve monthly sales and service KPIs including revenue growth, acquisition and CSAT. Challenge existing client contracts and identify areas of opportunity and risk. Be innovative and agile when results are below expectation; be proactive in interrogating our reporting tools and systems so that you understand and exploit the resources available to improve site and portfolio performance.
Take responsibility for managing risks within your portfolio by identifying, flagging and resolving any issues, complaints or competitor threats.
Requirements:
- Astute commercial professional with proven experience as a Key Account Manager (minimum 2 years)
- Excellent presentation skills, able to deliver a compelling sales message and influence clients and colleagues
- Proven track record in achieving challenging commercial KPIs
- Strong working knowledge of account management principles and motivated to transferring this knowledge to others
- Confident in Microsoft Office and other digital tools
- Effective time-management and problem-solving skills
- Full UK driving licence
We operate a hybrid, flexible working policy with opportunities to work from home. Standard hours are Monday – Friday, 9:00am – 5:30pm, though flexibility may be required to meet business and client needs.
Competitive salary with career progression, ~20 days annual leave increasing with service, ~Hybrid working available after probationary period, ~Bike2Work Scheme, ~Regular incentives and social events, ~Pension scheme.
We welcome applicants from all backgrounds and celebrate diversity across our teams. Your personal information will be retained only for as long as necessary to fulfil the purpose it was collected for and will be securely destroyed in line with our data retention policy.
National Account Manager - full time in Kettering employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Manager - full time in Kettering
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Key Account Manager role.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your achievements in account management. When you get the chance to chat with potential employers, share specific examples of how you've driven revenue growth or improved client satisfaction.
✨Tip Number 3
Be proactive! Research Total Parking Solutions Ltd and come up with ideas on how you can contribute to their goals. When you get an interview, bring these ideas to the table. It shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! We want to see your application directly. It not only streamlines the process but also gives us a chance to see your enthusiasm for joining our team at Intelli-Park. Don’t miss out on this opportunity!
We think you need these skills to ace National Account Manager - full time in Kettering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in account management and any relevant achievements that align with the KPIs mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for the parking industry and how your skills can contribute to our mission at Total Parking Solutions. Be sure to mention specific examples of your past successes.
Showcase Your Soft Skills: We’re looking for someone who’s not just commercially savvy but also great at building relationships. Make sure to highlight your communication, problem-solving, and time-management skills in your application.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Intelli-Park
✨Know Your Stuff
Before the interview, make sure you’re well-versed in Total Parking Solutions Ltd's services and innovations. Familiarise yourself with their approach to client management and how they drive value for their customers. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Achievements
Prepare to discuss specific examples from your past experience that demonstrate your ability to meet KPIs and manage key accounts. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact.
✨Ask Insightful Questions
Come prepared with thoughtful questions about the company’s future plans, challenges in the industry, or how they measure client satisfaction. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
✨Embrace the VISTA Values
Familiarise yourself with the VISTA values of Intelli-Park Group and think about how you can embody these in your role. Be ready to discuss how you’ve demonstrated similar values in your previous positions, as cultural fit is just as important as skills.