At a Glance
- Tasks: Lead a team to ensure top-notch maintenance of smart parking solutions across the UK.
- Company: Join Intelli-Park, a leader in smart parking technology with a focus on innovation.
- Benefits: Enjoy a competitive salary, company vehicle, tools, and great benefits.
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Make a real impact by leading a skilled team and driving operational excellence.
- Qualifications: Experience in team leadership and knowledge of ANPR systems or similar tech required.
The predicted salary is between 40500 - 49500 £ per year.
Location: Office-based (High Wycombe) with ad hoc visits across UK sites
Reports to: Engineering, Facilities & Maintenance Manager
Direct Reports: 4 x Maintenance & Monitoring Officers, 1 x Maintenance Scheduling & Stock Controller
Hours: Full-time, Monday–Friday (9am–5:30pm) with flexibility for site needs, callouts and audits
Contract: Permanent
Salary: £40,000 + Company Vehicle + Tools + Benefits
Your VISTA Journey Starts Here
At Intelli-Park, we don’t just install smart parking solutions — we maintain them to the highest standards. As our Maintenance & Monitoring Team Lead, you’ll play a critical leadership role ensuring the uptime, performance, and reliability of our nationwide ANPR and hardware estate. Leading a skilled team of monitoring officers and a stock/scheduling coordinator, you’ll drive service performance, oversee maintenance planning, equipment config, support continuous improvement, and deliver tech-led field operations — all while bringing our VISTA values to life across every touchpoint.
V – Visionary (Think Forward)
- Leading Intelli-Park’s preventative maintenance strategy to reduce downtime and reactive issues.
- Monitoring trends in service data and identifying areas for technical or process innovation.
- Contributing to the roadmap for smarter, more sustainable maintenance models using digital tooling.
I – Intentional (Act with Purpose)
- Planning and prioritising daily and weekly maintenance schedules for your team.
- Coaching Officers on how to assess, document, and act on technical faults.
- Supporting the Scheduling & Stock Controller in managing asset levels and service readiness.
S – Synergy (Be Brilliant, Together)
- Leading 1:1s, toolbox talks, site briefings, and weekly service reviews with your team.
- Acting as a liaison between engineers, service desk, landlords, and commercial teams.
- Supporting recruitment, training, and onboarding for new hires into your team.
T – Tenacity (Stay Switched On)
- Being available for escalations and high-priority service disruptions.
- Conducting on-site audits and ride-alongs to ensure technical and behavioural standards.
- Keeping everyone focused, even when juggling competing SLAs or reactive issues.
A – Accountability (Own It)
- Managing KPI performance across the maintenance team, including SLA resolution, uptime, and site quality.
- Tracking work completion, inspection reports, and ensuring audit-readiness at all times.
- Escalating issues, reporting risks, and ensuring safety, compliance, and consistency.
What You’ll Be Responsible For
- Leading and motivating an office-based team of 4 Maintenance and Monitoring Officers and 1 Stock/Scheduling Controller.
- Owning the end-to-end delivery of the maintenance and monitoring function across Intelli-Park sites.
- Scheduling and approving works in partnership with the Service Desk and Scheduler.
- Conducting regular performance reviews, spot checks, and safety inspections across your region.
- Tracking and reporting on KPIs, SLA performance, and maintenance compliance.
- Providing frontline technical guidance and being a point of escalation for field issues.
- Ensuring vehicles, tools, PPE, and systems are maintained, safe, and compliant.
- Supporting training, induction, and documentation across the team.
- Helping shape the maintenance reporting dashboard, toolkit, and field processes.
What You’ll Bring to the Park
- Previous experience in a team leadership or supervisor role (maintenance, technical, or field ops).
- Hands-on understanding of ANPR systems, CCTV, or similar smart infrastructure hardware.
- Strong planning and scheduling abilities, with attention to detail and urgency.
- People leadership: coaching, feedback, delegation, and motivation skills.
- Experience working to tight SLAs and performance KPIs in a compliance-heavy environment.
- Strong communication and organisational skills across technical and non-technical teams.
- Proficiency in MS Office, Excel, field apps and maintenance tracking tools.
- Experience in building or interpreting reports from Excel, or data dashboards.
- Technical knowledge in ANPR/CCTV products and their networks and configuration.
- Full UK driving licence and clear DBS (essential).
Key Competencies
- Team Leadership & Field Coaching
- Maintenance Planning & Escalation Support
- Service Performance & KPI Management
- Multi-Site Operational Oversight
- Stock & Scheduling Oversight
- Field Compliance & Safety Audits
- Continuous Improvement
Why Intelli-Park?
Because leadership starts on the ground. As a Maintenance & Monitoring Team Lead, you’ll play a key role in shaping how we deliver operational excellence. Whether it’s preventing downtime, supporting your team, or evolving how we maintain smart parking tech — your leadership will be essential to keeping Intelli-Park moving forward.
Maintenance & Monitoring Team Leader in High Wycombe employer: Intelli-Park
Intelli-Park is an exceptional employer that values teamwork and proactive communication, making it an ideal place for those looking to thrive in a supportive environment. With a flexible hybrid work model post-probation, employees enjoy a balanced work-life dynamic while benefiting from opportunities for professional growth and development. Located in the picturesque Wooburn Green, the company fosters a culture of collaboration and commitment to client satisfaction, ensuring that every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance & Monitoring Team Leader in High Wycombe
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Maintenance & Monitoring Team Leader at Intelli-Park!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Intelli-Park or be willing to refer you for that Maintenance & Monitoring Team Leader position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Intelli-Park who’s on the lookout for their next Maintenance & Monitoring Team Leader star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Maintenance & Monitoring Team Leader role at Intelli-Park!
We think you need these skills to ace Maintenance & Monitoring Team Leader in High Wycombe
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Intelli-Park. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Intelli-Park
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Intelli-Park. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
