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- Tasks: Manage parking operations, assist customers, and ensure a smooth parking experience.
- Company: Join Intelli-Park, a leading provider of professional parking services across the UK.
- Benefits: Earn £13.11 per hour, enjoy bonuses, and receive continuous training.
- Other info: Flexible hours, supportive team culture, and opportunities for career growth.
- Why this job: Be active outdoors, manage your own day, and make a real impact.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 27300 - 27300 £ per year.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it — through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Static Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role – How You Bring VISTA to Life
- Visionary – Think Forward
Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office. Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment. - Intentional – Act with Purpose
Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines. Apply consistent time management, ensuring each allocated site receives the right level of coverage. Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera. - Synergy – Be Brilliant, Together
Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly. Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure. Support local coverage when other team members are on leave or absent. - Tenacity – Stay Switched On
Patrol client sites and residential areas proactively, maintaining focus throughout your shift. Adapt to occasional rota changes based on business needs. Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional. - Accountability – Own It
Take personal responsibility for delivering an exceptional service to clients and the public. Ensure accuracy, attention to detail, and adherence to BPA standards at all times. Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week 5 out of 7 days (Tues - Sat ) Tues - Sat: 09:00-17:00 Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
£13.11 per hour (day shift), paid weekly Operative Performance Bonus – paid fortnightly from day one Opportunity for overtime Length of Service Bonus £100 per year (years 1–4) £250 (year 5) £100 per year (years 6–9) £500 (year 10) Excellence Awards Full list of benefits available internally
What We Provide
Full UKPC uniform & equipment (including body-worn camera) Continuous training to become a fully competent Parking Operative Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
Flexibility to support additional local coverage during periods of holiday or sickness Attention to detail and accuracy in all tasks Excellent customer service skills Confidence, professionalism and calm conflict-management In some cases, successful completion of a DBS check
Benefits
Operative Performance Bonus Length of service bonus 20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years) Full uniform provided Excellence Awards Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Static Parking Operative - West London/ Victoria Retail Park in Edgware employer: Intelli-Park
Contact Detail:
Intelli-Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Static Parking Operative - West London/ Victoria Retail Park in Edgware
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Intelli-Park and their VISTA values. This will help you show how you align with their vision and demonstrate that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and conflict management. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Dress the part! Even if the job is outdoors, showing up in smart attire can make a great first impression. It shows you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Static Parking Operative - West London/ Victoria Retail Park in Edgware
Some tips for your application 🫡
Show Your Passion for the Outdoors: Let us know how much you enjoy being active and working outdoors. Share any experiences that highlight your love for the environment and how it aligns with our VISTA values.
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant skills and experiences without unnecessary fluff.
Demonstrate Your Customer Service Skills: Since you'll be interacting with the public, it's crucial to showcase your customer service abilities. Share examples of how you've handled queries or resolved conflicts in the past to show us you're a great fit.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Intelli-Park
✨Know Your VISTA Values
Before the interview, take some time to familiarise yourself with the VISTA values: Visionary, Intentional, Synergy, Tenacity, and Accountability. Think of examples from your past experiences that demonstrate how you embody these values, as they are central to the role of a Static Parking Operative.
✨Show Off Your Customer Service Skills
Prepare to discuss your customer service experience in detail. Think about specific situations where you provided excellent service or resolved conflicts effectively. This will show that you can handle the public with professionalism and calmness, which is crucial for this position.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. For instance, you might be asked how you would handle a difficult customer or a situation where you need to issue a parking charge notice. Practise your responses to these types of questions to demonstrate your problem-solving skills and ability to stay composed under pressure.
✨Dress the Part
Even though this is an outdoor role, make sure to dress smartly for the interview. A neat appearance shows that you take the opportunity seriously and understand the importance of professionalism in representing the company. Plus, it sets a positive tone for your first impression!