At a Glance
- Tasks: Manage your own day while patrolling and improving parking services.
- Company: Join Intelli-Park, a leading UK parking service provider with strong values.
- Benefits: Earn £13.11 per hour, bonuses, and enjoy 20 days holiday plus bank holidays.
- Other info: Enjoy continuous training and excellent career growth opportunities.
- Why this job: Be active outdoors, develop skills, and contribute to a respectful team culture.
- Qualifications: Customer service skills and attention to detail are essential.
The predicted salary is between 13 - 13 £ per hour.
If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We operate across the entire UK, delivering reputable, professional parking services to our clients. We take pride not only in what we deliver, but how we deliver it - through our VISTA values: Visionary, Intentional, Synergy, Tenacity and Accountability.
We are recruiting a full-time Mobile Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.
Your Role - How You Bring VISTA to Life
- Visionary - Think Forward
Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office. Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment. - Intentional - Act with Purpose
Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines. Apply consistent time management, ensuring each allocated site receives the right level of coverage. Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera. - Synergy - Be Brilliant, Together
Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly. Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure. Support local coverage when other team members are on leave or absent. - Tenacity - Stay Switched On
Patrol client sites and residential areas proactively, maintaining focus throughout your shift. Adapt to occasional rota changes based on business needs. Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional. - Accountability - Own It
Take personal responsibility for delivering an exceptional service to clients and the public. Ensure accuracy, attention to detail, and adherence to BPA standards at all times. Uphold our commitment to fairness, integrity and ethical conduct.
Rota
Full-time: 35 hours per week 5 out of 7 days (Wed - Sat & Sun)
Wed-Sat: 10:00-18:00
Sun: 11:00-16:00
Working days/times may occasionally be amended to meet business needs.
Pay & Rewards
£13.11 rising to £13.32 following probation completion per hour (day shift), paid weekly
Operative Performance Bonus - paid fortnightly from day one
Opportunity for overtime
Length of Service Bonus
£100 per year (years 1-4)
£250 (year 5)
£100 per year (years 6-9)
£500 (year 10)
Excellence Awards
Full list of benefits available internally
What We Provide
Full UKPC uniform & equipment (including body-worn camera)
Continuous training to become a fully competent Parking Operative
Supportive leadership and a strong network focused on VISTA-driven excellence
What You Bring
Flexibility to support additional local coverage during periods of holiday or sickness
Attention to detail and accuracy in all tasks
Excellent customer service skills
Confidence, professionalism and calm conflict-management
In some cases, successful completion of a DBS check
Benefits
Operative Performance Bonus
Length of service bonus
20 days holiday plus bank holidays (pro-rata for part-time), increasing with service (1 additional day every 2 years)
Full uniform provided
Excellence Awards
Continuous training and development
Data Protection
We retain personal information only for as long as necessary for the purposes collected. All data is securely destroyed in line with our retention policy.
Equal Opportunities
We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues.
Parking Operative employer: Intelli-Park
Intelli-Park (UK Parking Control Ltd) is an exceptional employer that values its employees through a supportive work culture and a commitment to professional growth. As a Mobile Parking Operative, you will enjoy competitive pay, performance bonuses, and continuous training opportunities, all while working outdoors in a role that allows you to manage your own day. With a focus on VISTA values, you'll be part of a team that prioritises collaboration, accountability, and excellence, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Parking Operative
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Intelli-Park.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Intelli-Park. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Parking Operative
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Intelli-Park, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Intelli-Park and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Intelli-Park. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Intelli-Park
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Intelli-Park.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Intelli-Park.
