At a Glance
- Tasks: Manage and organise tribunal cases while supporting hearing officers and adjudicators.
- Company: Join the dynamic Tribunal Services team at the Intellectual Property Office.
- Benefits: Enjoy a competitive salary, flexible working, and generous annual leave.
- Other info: Great career growth opportunities and a vibrant workplace culture.
- Why this job: Make a real difference in legal processes and develop your skills in a supportive environment.
- Qualifications: Strong decision-making, communication, and organisational skills are essential.
The predicted salary is between 29952 - 29952 £ per year.
This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal. The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers.
Working Style: This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Main duties consist of but are not limited to:
- Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities.
- Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material.
- Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales.
- Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests.
- Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner.
- Provide support on ongoing transformation projects and being adaptable to change.
Person specification:
Essential criteria:
- Proven ability to make unbiased, evidence-based decisions.
- Strong understanding of operation delivery processes.
- Excellent communication skills, both written and verbal.
- Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously.
- Good level of digital literacy.
How to Apply: Click the 'Apply now' button and complete the application form by providing the following:
- 500-word Personal Statement: Use this to explain why you're suitable for the role. Structure your statement around the essential criteria in the Person Specification. Make sure to provide clear examples to show how you meet each requirement.
- Behaviours: Provide one 250-word example for the following Behaviour; Making effective decisions (lead behaviour): Explain how decisions have been reached in a clear and concise way, both verbally and in writing. Analyse and research further information to support decisions.
Benefits: Alongside your salary of 29,952, Intellectual Property Office contributes 8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. A flexible working scheme with excellent development opportunities, 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave. Learning and development tailored to your role. Family friendly policies that support modern working families and individuals with caring responsibilities. A variety of support functions; Staff Counselling Service, Peer to Peer Support Group. Eligibility for special and office-wide bonus payments. The opportunity to form part of our many inclusive network groups. A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities. Free car parking is available on site at our Newport office. On-site shop, restaurant and coffee shop at our Newport office.
Please note that benefits may be subject to change.
Tribunal Caseworker (Plus Reserves) - Newport in West End employer: Intellectual Property Office
The Intellectual Property Office (IPO) is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional development. With flexible working arrangements, generous annual leave, and a range of benefits including a Civil Service pension scheme, onsite facilities, and various support initiatives, the Newport office provides a dynamic environment for Tribunal Caseworkers to thrive and grow in their careers while contributing to meaningful public service.
Contact Details:
Intellectual Property Office Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tribunal Caseworker (Plus Reserves) - Newport in West End
✨Tip Number 1
Get to know the company! Research the Intellectual Property Office and its values. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to decision-making and communication. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the role and the work culture, which can give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at the IPO.
We think you need these skills to ace Tribunal Caseworker (Plus Reserves) - Newport in West End
Some tips for your application 🫡
Craft a Compelling Personal Statement:Your personal statement is your chance to shine! Make sure to structure it around the essential criteria in the person specification. Use clear examples from your experience to show how you meet each requirement – we want to see the real you!
Be Specific with Your Behaviours:When it comes to the behaviours section, don’t hold back! Provide a solid 250-word example for 'Making Effective Decisions'. Explain how you reached your decisions clearly and concisely, and don’t forget to include any research or analysis that supported your choices.
Proofread Like a Pro:Before hitting that submit button, give your application a thorough proofread. Typos and grammatical errors can distract from your message. We want your skills and experiences to shine through without any hiccups!
Apply Through Our Website:Remember, the best way to apply is through our website. It’s straightforward and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role and the application process right there!
How to prepare for a job interview at Intellectual Property Office
✨Know Your Stuff
Make sure you understand the role of a Tribunal Caseworker inside out. Familiarise yourself with the key responsibilities, such as managing contentious proceedings and providing support to hearing officers. Brush up on relevant legislation and guidance material so you can speak confidently about how you would handle specific scenarios.
✨Showcase Your Decision-Making Skills
Since making effective decisions is a lead behaviour for this role, prepare examples that demonstrate your ability to make unbiased, evidence-based decisions. Think of situations where you had to analyse information and reach a conclusion, and be ready to explain your thought process clearly.
✨Communicate Like a Pro
Excellent communication skills are essential for this position. Practice articulating your thoughts both verbally and in writing. You might be asked to respond to hypothetical situations during the interview, so rehearse how you would communicate with litigants in a professional and customer-friendly manner.
✨Organise Your Thoughts
With the need to manage multiple pieces of work simultaneously, show that you have exceptional organisational skills. Prepare a structured personal statement that highlights your experience and how it aligns with the essential criteria. Use clear examples to illustrate your ability to prioritise tasks and meet deadlines.
