At a Glance
- Tasks: Manage and support legal proceedings in a dynamic tribunal environment.
- Company: Join the Intellectual Property Office, a leader in legal services.
- Benefits: Enjoy flexible working, generous leave, and a solid pension scheme.
- Other info: Great career growth opportunities and a vibrant workplace culture.
- Why this job: Make impactful decisions while developing your skills in a supportive team.
- Qualifications: Strong communication and organisational skills are essential.
The predicted salary is between 29952 - 29952 £ per year.
This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal. The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers.
Working Style: This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Main duties consist of but are not limited to:
- Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities.
- Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material.
- Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales.
- Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests.
- Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner.
- Provide support on ongoing transformation projects and being adaptable to change.
Essential criteria:
- Proven ability to make unbiased, evidence-based decisions.
- Strong understanding of operation delivery processes.
- Excellent communication skills, both written and verbal.
- Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously.
- Good level of digital literacy.
How to Apply: Click the 'Apply now' button and complete the application form by providing the following: 500-word Personal Statement. Use this to explain why you're suitable for the role. Structure your statement around the essential criteria in the Person Specification. Make sure to provide clear examples to show how you meet each requirement.
Behaviours: Provide one 250-word example for the following Behaviour; Making effective decisions (lead behaviour). Explain how decisions have been reached in a clear and concise way, both verbally and in writing. Analyse and research further information to support decisions.
Benefits: Alongside your salary of 29,952, Intellectual Property Office contributes 8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. A flexible working scheme with excellent development opportunities. 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave. Learning and development tailored to your role. Family friendly policies that support modern working families and individuals with caring responsibilities. A variety of support functions; Staff Counselling Service, Peer to Peer Support Group. Eligibility for special and office-wide bonus payments. The opportunity to form part of our many inclusive network groups. A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities. Free car parking is available on site at our Newport office. On-site shop, restaurant and coffee shop at our Newport office.
Please note that benefits may be subject to change.
Tribunal Caseworker (Plus Reserves) - Newport in Stoke-on-Trent employer: Intellectual Property Office
The Intellectual Property Office (IPO) is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With flexible working arrangements, generous leave policies, and a commitment to professional growth, employees in Newport can thrive in their roles while enjoying a balanced work-life dynamic. The office also boasts excellent onsite facilities, including a gym and dining options, making it a great place to work and grow.
Contact Details:
Intellectual Property Office Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tribunal Caseworker (Plus Reserves) - Newport in Stoke-on-Trent
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Tribunal Services team and the specific duties of a Tribunal Caseworker. This will help you speak confidently about how your skills align with their needs during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or use online platforms to refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. This can give you insider knowledge about the company culture and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about the role and keen to join the team at the Intellectual Property Office.
We think you need these skills to ace Tribunal Caseworker (Plus Reserves) - Newport in Stoke-on-Trent
Some tips for your application 🫡
Craft a Stellar Personal Statement:Your personal statement is your chance to shine! Make sure you clearly explain why you're the perfect fit for the Tribunal Caseworker role. Use specific examples that align with the essential criteria in the job description to show us what you've got.
Nail the Behavioural Example:For the behaviour section, focus on making effective decisions. Share a concise 250-word example that highlights how you reached a decision, including any research or analysis you did. Keep it clear and to the point – we want to see your thought process!
Be Organised and Timely:Make sure you give yourself plenty of time to complete your application. We recommend finishing your personal statement and behavioural example well before the deadline. This way, you can review and polish your work to make it the best it can be!
Apply Through Our Website:Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it gives you access to all the info you need about the role and our team.
How to prepare for a job interview at Intellectual Property Office
✨Know Your Stuff
Make sure you have a solid understanding of the Tribunal Services team and the specific duties of a Tribunal Caseworker. Familiarise yourself with the legal and procedural issues related to Trade Marks, Patents, and Designs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Decision-Making Skills
Since making effective decisions is a key behaviour for this role, prepare examples from your past experiences where you've made unbiased, evidence-based decisions. Be ready to explain your thought process clearly, both verbally and in writing, as this will demonstrate your capability to handle the responsibilities of the position.
✨Practice Your Communication
Excellent communication skills are essential for this job. Practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family, focusing on how you can communicate complex information in a customer-friendly manner, especially when discussing legal matters.
✨Organise Your Thoughts
Given the need for exceptional organisational skills, prepare a structured approach to your interview responses. Use the STAR method (Situation, Task, Action, Result) to frame your answers, particularly when discussing how you've managed multiple pieces of work simultaneously in the past. This will help you stay focused and ensure you cover all necessary points.
