At a Glance
- Tasks: Design user-centred services and lead multidisciplinary teams in digital transformation.
- Company: Join the Intellectual Property Office, a leader in government digital design.
- Benefits: Enjoy competitive salary, hybrid working, and extensive career development opportunities.
- Other info: Dynamic role with excellent growth potential and a supportive work culture.
- Why this job: Make a real impact on public services while mentoring the next generation of designers.
- Qualifications: Experience in user-centred design and agile team environments is essential.
The predicted salary is between 47766 - 47766 £ per year.
The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles.
Key responsibilities include:
- Identifying and resolving complex public infrastructure issues.
- Promoting best practices and standards in user centred design.
- Mentoring junior designers.
- Taking ownership of design activities, such as facilitating critiques and documenting user journeys.
- Possessing excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Main duties consist of but are not limited to:
- Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data.
- Promote and Implement Design Excellence: Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements.
- Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers, focusing on their development, the quality of their work, and ensuring adherence to best practices.
Person specification
Essential criteria:
- Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team.
- Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps.
- Experience in conducting usability testing, either independently or collaboratively with user researchers.
- Familiarity with UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system.
- Experience in leading community of practice activities.
- Proven ability to mentor and coach designers across the UCD profession.
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Developing Self and Others
- Delivering at Pace
Benefits
Alongside your salary of £47,766, Intellectual Property Office contributes £13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Additional benefits include:
- Unlimited Pluralsight video learning access
- Access to Microsofts ESI training suite
- Hybrid working with no core hours
- Substantial support for career progression
- 25 days annual leave moving to 30 days in annual increments
- 8 days public leave and 1 day privilege leave
For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Security and vetting
Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance. For this role the successful individual will need to have consistently lived in the UK for a minimum of 5 years in order to meet the relevant security clearance.
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants. The Civil Service embraces diversity and promotes equal opportunities.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Senior Interaction Designer/Creative Designer in Newport employer: Intellectual Property Office
The Intellectual Property Office (IPO) is an exceptional employer, offering a dynamic work environment in Newport that fosters creativity and innovation. With a strong commitment to employee development, the IPO provides substantial support for career progression, unlimited access to learning resources, and a hybrid working model that promotes work-life balance. Employees enjoy generous leave entitlements and a comprehensive pension scheme, making it a rewarding place to build a meaningful career in public service.
Contact Details:
Intellectual Property Office Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Interaction Designer/Creative Designer in Newport
✨Tip Number 1
Network like a pro! Reach out to your connections in the design community, attend meetups, and engage with professionals on platforms like LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially projects that align with user-centred design principles. Make sure it’s easy to navigate and visually appealing – first impressions matter!
✨Tip Number 3
Prepare for interviews by practising common design questions and scenarios. Think about how you would tackle complex public infrastructure issues and be ready to discuss your design process and decisions with confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities tailored to your skills and interests.
We think you need these skills to ace Senior Interaction Designer/Creative Designer in Newport
Some tips for your application 🫡
Show Your Design Process:When you’re writing your application, don’t just list your skills. We want to see how you approach design challenges! Share your thought process, the methods you use, and how you’ve tackled complex problems in the past.
Tailor Your Application:Make sure to customise your application for this role. Highlight your experience with user-centred design and agile methodologies, and connect your past work to the responsibilities mentioned in the job description. It shows us you’re genuinely interested!
Be Authentic:We value honesty and authenticity. Use your own voice when writing your application. If you’ve used AI tools, make sure to add your personal touch and insights. We want to hear your unique perspective and experiences!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and our team there.
How to prepare for a job interview at Intellectual Property Office
✨Know Your User-Centred Design Principles
Make sure you brush up on user-centred design principles before the interview. Be ready to discuss how you've applied these in your previous roles, especially in agile environments. Highlight specific examples where your designs improved user experience.
✨Showcase Your Leadership Skills
Since this role involves mentoring junior designers, prepare to share your experiences in leading teams or projects. Think of instances where you facilitated critiques or guided others in their design processes, and be ready to discuss the outcomes.
✨Prepare for Practical Scenarios
Expect to tackle real-world design challenges during the interview. Practice articulating your thought process when resolving complex public infrastructure issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with the GOV.UK Design System
Get to know the GOV.UK Design System inside out. Be prepared to discuss how you would implement its standards in your work. This shows that you're not just familiar with the system but also ready to champion design excellence within the IPO.
