HR Recruitment Officer - Newport in Milford on Sea

About the job

Job summary

Are you passionate about making a real impact in recruitment and helping shape the future of talent within an organisation? As part of our dynamic recruitment team within the wider resourcing function, you'll play a key role in delivering smooth, efficient, and engaging recruitment campaigns. This is more than just an administrative role - it's an opportunity to be at the heart of our hiring process, supporting candidates and hiring managers alike through every step of the journey. You'll gain hands-on experience in end-to-end recruitment, develop your understanding of strategic resourcing, and contribute to initiatives that enhance our employer brand and candidate experience. If you're organised, proactive, and eager to grow in a fast-paced environment, this role offers a fantastic stepping stone into a rewarding career in talent acquisition and HR.

Working Style

Office attendance will be carried in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite. Increased office attendance will be required to support onsite interviews and escort candidates as part of the recruitment process. This role is based in our Newport Office. The IPO holds a visa sponsor licence; however, this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application.

Job description

Main duties consist of but are not limited to:

• Follow relevant policies and procedures whilst adhering to service level agreements.
• Use an applicant tracking system to advertise and manage the end-to-end recruitment process.
• Work with internal stakeholders to advise timescales and ensure campaigns are run compliantly, seeking support where relevant.
• Action queries and provide support to internal and external stakeholders across each aspect of the recruitment and pre-employment checking journey to ensure a smooth process.
• Be proactive in continuous improvement for recruitment processes and procedures.
• Review sift and interview feedback ensuring a fair, consistent and inclusive outcome across the board, highlighting inconsistencies and advising where relevant.
• Use data to advise on reasonable adjustments during the selection process, seeking support where relevant.
• Confirm job offers and ensure paperwork for new starters is complete and accurate.
• Maintain accurate records of recruitment campaigns, producing statistics where required.
• SharePoint management of call recruitment campaigns in line with provided guidance.

Person specification

Essential criteria

We're looking for an enthusiastic, proactive individual who:

• Works collaboratively as part of a team and supports the wider directorate teams where needed.
• Can use their own initiative and multitask.
• Can work in a busy and fast-paced environment and acts to prevent problems.
• Is friendly and has an approachable manner with excellent customer service skills.
• Has good written and verbal communication skills.
• Understands how the Oleeo system is used.

How to Apply

Click the 'Apply now' button and complete the application form by providing the following: 500-word Personal Statement.

Behaviours

Provide one 250-word example for each of the following Behaviour headings:

• Working together

Proactively contribute to the work of the whole team and remain open to taking on new and different roles. Get to know your colleagues and build supportive relationships. Ask for help when needed and support others when the opportunity arises.

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.

Benefits

Alongside your salary of 27,740, the Intellectual Property Office contributes 8,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• A flexible working scheme with excellent development opportunities.
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service.
• You will also get 8 days public leave and 1 day privilege leave.
• Family friendly policies that support modern working families and individuals with caring responsibilities.
• A variety of support functions; Staff Counselling Service, Peer to Peer Support Group.
• Eligibility for special and office-wide bonus payments.
• The opportunity to form part of our many inclusive network groups.
• A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities.
• Free car parking is available on site at our Newport office.
• On-site shop, restaurant and coffee shop at our Newport office.

Please note that benefits may be subject to change.

Things you need to know

Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified, applications may be withdrawn.

Selection process details

This vacancy is using Success Profiles and will assess your Behaviours, Strengths and Experience.

• Stage 1 - Pre sift testing: All listed behaviours will be assessed during the Civil Service Judgement Test.
• Stage 2 - Sift: An initial sift of applications will be carried out to create a shortlist.
• Stage 3 - Interviews: If successful at sift, candidates will then be invited to an interview where you will be assessed on Behaviours and Strength.

Security: Successful candidates must undergo a basic (or equivalent) criminal record check.

Nationality requirements: This job is broadly open to UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, and nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein.

Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition.

Diversity and Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found.