Senior Product Manager - Newport in Isle of Wight

As a Senior Product Manager, you will be responsible for owning and shaping one of our ground-breaking, new digital products. In this role, you will be expected to use your knowledge of user needs, business goals and agile delivery to frame problems, set priorities for your teams and ultimately deliver world-class digital services.

As a Senior Product Manager at the Intellectual Property Office (IPO), you will join an established product team and collaborate with a supportive community of Product Managers to deliver world-class digital services. Reporting to a Lead Product Manager, you will be responsible for leading an agile delivery team, ensuring that your digital products meet their business goals and effectively meet internal and external user needs.

You will understand and represent the voice of the user and collaborate with stakeholders, building strong working relationships with both internal and external stakeholders at all levels, to identify opportunities for improving business outcomes and enhancing benefits. Continuously improving the quality, capability and efficiency of your product.

You will be responsible for creating, maintaining and delivering against a product roadmap that is aligned to organisational strategy and user needs. You will create, prioritise and maintain a product backlog of needs, to direct the work of a multi-disciplinary product team using Agile methodologies.

You will capture and deliver against business objectives, regularly engaging and communicating progress to a wide variety of stakeholders (e.g., Business users, Legal, Policy, Business Change Managers, Senior stakeholders).

Main duties consist of but are not limited to:

• Leading the production of a product vision, product roadmaps and lifecycle plans for the delivery and continuous improvement of your product right through the product lifecycle.
• Leading the prioritisation process for the work that needs to be done by the product teams, creating and maintaining a product backlog which balances immediate user needs with the longer-term continuous improvement and maintenance in line with organisational goals.
• Advocating for user-centred design and collaborating with user researchers and performance analysts to plan research activities and make effective use of available data to understand your users and their needs.
• Working at a senior level, engaging with senior stakeholders to understand business goals and translate these into measurable performance indicators and product delivery milestones.
• Being passionate about people as well as your products, leading teams to define, design and deliver on the vision and realise value for your users.
• Collaborating with specialists within multidisciplinary teams and wider, to articulate clear requirements in the form of test-driven user stories.
• Mentoring colleagues where appropriate.
• Ensuring the development work delivers on your prioritised outcomes and ensuring the overall quality of the product is in line with relevant standards.
• Being the key point of contact for the team, effectively collaborating with others across the wider product areas.
• Line managing product managers and supporting their professional development.
• Working with Heads of Profession and your team’s delivery manager to build and maintain an efficient, high-performance team that supports the development of the individual and the IPO's capability needs.

Person specification

Essential criteria:

• Experienced in managing products through all stages of the product lifecycle.
• Experienced in investigating patterns and trends to identify and resolve problems.
• Experienced in a range of Agile methodologies and practices and leading multidisciplinary agile teams.
• Experienced in using a variety of communication methods and able to apply the appropriate method to each scenario and audience.
• Strong decision-making abilities, utilising a range of qualitative and quantitative data.
• Experienced in promoting the needs of the team and of the product, understanding how these may vary between different phases of the product lifecycle.

Behaviours

We’ll assess you against these behaviours during the selection process: Delivering at Pace, Leadership, Making Effective Decisions, Managing a Quality Service.

Benefits

Alongside your salary of £66,162, the Intellectual Property Office contributes £19,167 towards you being a member of the Civil Service Defined Benefit Pension scheme. Additional benefits include:

• A flexible working scheme with excellent development opportunities.
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service.
• 8 days public leave and 1 day privilege leave.
• Family-friendly policies that support modern working families and individuals with caring responsibilities.
• A variety of support functions; Staff Counselling Service, Peer to Peer Support Group.
• Eligibility for special and office-wide bonus payments.
• The opportunity to form part of our many inclusive network groups.
• A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities.
• Free car parking is available on site at our Newport office.
• On-site shop, restaurant and coffee shop at our Newport office.

Please note that benefits may be subject to change.