At a Glance
- Tasks: Lead user research activities and champion user-centred design across projects.
- Company: Join the Intellectual Property Office, a forward-thinking government agency.
- Benefits: Enjoy flexible working, 25-30 days annual leave, and a Civil Service pension.
- Other info: Be part of an inclusive community with excellent career growth opportunities.
- Why this job: Make a real impact on digital transformation while developing your skills.
- Qualifications: Experience in user research and understanding of AGILE methodologies required.
The predicted salary is between 47766 - 47766 £ per year.
At the IPO, as a Lead User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will have strong experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to lead, support and collaborate across projects and professions when needed.
You can expect a warm welcome, and to be supported in all aspects of personal and professional development. This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
- Plan and deliver user research to support your allocated project.
- Support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery.
- Work with others to align user research activities with wider plans to inform a service proposition.
- Mentor, coach and train B1 (junior)/B2 (mid-weight)/B3 (Senior) User Researchers (line management is not currently required, but may feature as the team grows).
- Lead user research planning define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery.
- Lead the application of user research methods in practice and provide support and advice to colleagues on choice of methods where required to increase your user research toolkit.
- Lead the development and promotion of research strategies to understand user needs for a service, and continually test and improve the service.
- Actively contribute to the user research community across government.
- Experience in delivering user research in an AGILE project environment.
- Strong understanding of the GDS Service Manual.
Alongside your salary of £47,766, Intellectual Property Office contributes £13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
- A flexible working scheme with excellent development opportunities.
- 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service.
- Family friendly policies that support modern working families and individuals with caring responsibilities.
- Eligibility for special and office-wide bonus payments.
- The opportunity to form part of our many inclusive network groups.
- A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities.
- Free car parking is available on site at our Newport office.
- On-site shop, restaurant and coffee shop at our Newport office.
For more information about what's on offer at the Intellectual Property Office please review our IPO benefit pack attached to the bottom of this advert.
Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks. The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
UX Researcher(Senior and Lead) in Fife employer: Intellectual Property Office
The Intellectual Property Office (IPO) is an exceptional employer, offering a supportive work culture that prioritises personal and professional development. With flexible working arrangements, generous annual leave, and a range of wellbeing initiatives, employees can thrive in a collaborative environment while contributing to meaningful projects in user research. Located in Newport, the office provides excellent facilities, including an onsite gym and free parking, making it an attractive place for professionals seeking a rewarding career in the public sector.
Contact Details:
Intellectual Property Office Recruitment Team
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We think this is how you could land UX Researcher(Senior and Lead) in Fife
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We think you need these skills to ace UX Researcher(Senior and Lead) in Fife
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Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Researcher(Senior and Lead) at Intellectual Property Office, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
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How to prepare for a job interview at Intellectual Property Office
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When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Intellectual Property Office, be prepared to discuss your design decisions and how they solve specific user problems.
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Expect to face some practical design tasks during your interview. Intellectual Property Office might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
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In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Intellectual Property Office is looking for.
