Senior Business Analyst - Newport in Cornwall

As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards.

Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers.

This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by:

• Delivering Excellent IP Services
• Creating a World-leading IP Environment
• Making the IPO a Brilliant Place to Work

Working Style: This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.

Main duties consist of but are not limited to:

• Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged.
• Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards.
• Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality.
• Identify and articulate options considering opportunities and limitations related to business and technology.
• Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation.
• Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support.
• Develop and promote best practice, standards and guidance.

Person specification:

• Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques.
• Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions.
• Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers.
• Comfortable working with individuals at various skill levels up to and including senior management levels.
• Experience of gaining consensus where there are strong differing opinions.
• BCS International Diploma in Business Analysis, or equivalent.
• Strong presentation and communication skills across a variety of situations and levels of stakeholders.
• Experience of developing BA best practice, standards and guidance.
• Experience tutoring and mentoring others Business Analysts.

How to Apply: Click the 'Apply now' button and complete the application form by providing the following:

• Your CV: Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.
• 1000-word Personal Statement: Use this to explain why you're suitable for the role. Structure your statement around the essential criteria in the Person Specification. Make sure to provide clear examples to show how you meet each requirement.

For further information on the sift and interview stages of this recruitment campaign, please head to our 'Things you need to know' section below.

Behaviours: We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Changing and Improving

Benefits: Alongside your salary of £47,766, Intellectual Property Office contributes £13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Unlimited Pluralsight video learning access
• Access to Microsoft's ESI training suite
• Hybrid working with no core hours
• Substantial support for career progression
• 25 days annual leave moving to 30 days in annual increments
• You will also get 8 days public leave and 1 day privilege leave

Please note that benefits may be subject to change.

Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours and Experience. Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance.

For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. For this role the successful individual will need to have consistently lived in the UK for a minimum 5 years in order to meet the relevant security clearance.

Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK.

If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact Recruitment@ipo.gov.uk.

Applicants to note: CVs sent direct to the IPO will not be accepted. There may be important information contained within the job role profile candidates may also wish to refer to. We recommend candidates download and save a copy of the role profile for reference.

This post is being advertised to Internal, across Government and external candidates at the same time. Incomplete and/or late submissions will not be accepted or considered. Feedback will only be provided if you attend an interview or assessment.

Security: Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Nationality requirements: This job is broadly open to the following groups: UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries who have the right to work in the UK, nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS).

Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. The Civil Service embraces diversity and promotes equal opportunities.