At a Glance
- Tasks: Design user-centred public services and lead innovative projects in a dynamic team.
- Company: Join the Intellectual Property Office, a leader in digital transformation.
- Benefits: Enjoy competitive salary, hybrid working, and extensive career development opportunities.
- Other info: Be part of a diverse team with a commitment to inclusion and professional growth.
- Why this job: Make a real impact on public services while mentoring the next generation of designers.
- Qualifications: Experience in user-centred design and agile methodologies is essential.
The predicted salary is between 47766 - 47766 € per year.
The Intellectual Property Office (IPO) is seeking a senior interaction designer to contribute to its digital transformation. This role involves designing user-centred public services at scale within multidisciplinary teams, aligning with Government Design Principles.
Key responsibilities include:
- Identifying and resolving complex public infrastructure issues.
- Promoting best practices and standards in user centred design.
- Mentoring junior designers.
- Taking ownership of design activities, such as facilitating critiques and documenting user journeys.
- Possessing excellent leadership, collaboration, presentation, and communication skills to work effectively with various stakeholders.
Working Style:
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office.
Main duties consist of but are not limited to:
- Design and Develop User-Centred Services: Work in agile, multidisciplinary teams to rapidly develop design concepts for complex transformation programs, collaborating with service managers and programme directors. This includes actively participating in user research, creating prototypes, and designing user interactions across various channels, devices, and technologies, all while being able to justify design decisions with evidence and data.
- Promote and Implement Design Excellence: Champion a consistent, high-quality user experience by promoting reusable design elements and best practices across the IPO and wider government communities. This involves contributing to user-centred design standards and guidance, utilising the GOV.UK Design System, and ensuring designs meet accessibility, legal, and security requirements, as well as the GOV.UK Service Standard.
- Lead and Mentor Design Professionals: Provide management support, coaching, mentoring, and training to other designers, focusing on their development, the quality of their work, and ensuring adherence to best practices.
Person specification:
Essential criteria:
- Experience working effectively in an agile, multi-disciplinary team environment, delivering iterative design components as part of a project team.
- Experience in designing accessible solutions across various channels to meet customer needs.
- Proven ability to produce essential user-centred design deliverables, such as user flows, process flows, service blueprints, and site maps.
- Proficient in using prototyping tools like GOV.UK Prototype Kit, Figma, or Adobe XD to create and validate high-fidelity prototypes.
- Experience in conducting usability testing, either independently or collaboratively with user researchers.
- Demonstrated experience working with the GOV.UK Design System, Service Manual, and design principles, including the ability to recommend new patterns or update existing ones within the system.
- Experience in leading community of practice activities.
- Proven ability to mentor and coach designers across the UCD profession.
How to Apply:
Click the 'Apply now' button and complete the application form by providing the following:
- Your CV: Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc. Make sure it clearly shows how you meet the essential criteria listed in the Person Specification.
- 750-word Personal Statement: Use this to explain why you're suitable for the role. Structure your statement around the essential criteria in the Person Specification. Make sure to provide clear examples to show how you meet each requirement.
Behaviours: We'll assess you against these behaviours during the selection process:
- Leadership
- Working Together
- Developing Self and Others
- Delivering at Pace
Benefits:
- Alongside your salary of 47,766, Intellectual Property Office contributes 13,837 towards you being a member of the Civil Service Defined Benefit Pension scheme.
- Unlimited Pluralsight video learning access.
- Access to Microsoft's ESI training suite.
- Hybrid working with no core hours.
- Substantial support for career progression.
- 25 days annual leave moving to 30 days in annual increments.
- 8 days public leave and 1 day privilege leave.
Please note that benefits may be subject to change.
Selection process details: This vacancy is using Success Profiles, and will assess your Behaviours and Experience.
Successful candidates must pass a disclosure and barring security check and if successful you must also hold, or be willing to obtain, a higher Security Clearance. For meaningful checks to be carried out individuals will need to have lived in the UK for a sufficient period of time, depending on the level of clearance, to enable appropriate checks to be carried out.
For this role the successful individual will need to have consistently lived in the UK for a minimum of 5 years in order to meet the relevant security clearance.
Further information on the vetting process can be found at National security vetting: clearance levels - GOV.UK.
If you have questions regarding this or are unsure if you meet the eligibility criteria, please contact us.
Senior Interaction Designer - Newport in Caerphilly employer: Intellectual Property Office
The Intellectual Property Office (IPO) is an exceptional employer, offering a dynamic work environment in Newport that fosters innovation and collaboration. With a strong commitment to employee development, the IPO provides substantial support for career progression, hybrid working arrangements, and access to extensive training resources, ensuring that every team member can thrive while contributing to meaningful public service design. The inclusive culture prioritises mentorship and leadership opportunities, making it an ideal place for passionate designers to grow their skills and make a real impact.
Contact Detail:
Intellectual Property Office Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Interaction Designer - Newport in Caerphilly
✨Tip Number 1
Network like a pro! Reach out to your connections in the design community, especially those who work in government or similar sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best user-centred design projects. Make sure it’s easy to navigate and showcases your process, not just the final product. This will help you stand out during interviews.
✨Tip Number 3
Prepare for the interview by practising common questions related to interaction design and user experience. Think about how you can demonstrate your leadership and mentoring skills, as these are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back regularly.
We think you need these skills to ace Senior Interaction Designer - Newport in Caerphilly
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Interaction Designer. Highlight your experience in user-centred design and agile environments, and don’t forget to showcase your skills with prototyping tools like Figma or Adobe XD.
Craft a Compelling Personal Statement:Your 750-word personal statement is your chance to shine! Structure it around the essential criteria and provide clear examples of how you meet each requirement. Be specific and show us what makes you the perfect fit for this role.
Be Honest and Authentic:While it might be tempting to use AI tools for help, remember that all examples must come from your own experience. We want to hear your genuine voice and insights, so keep it real!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and the application process there.
How to prepare for a job interview at Intellectual Property Office
✨Know Your User-Centred Design Principles
Before the interview, brush up on the Government Design Principles and how they apply to user-centred design. Be ready to discuss how you've implemented these principles in your past projects, especially in agile environments.
✨Showcase Your Prototyping Skills
Familiarise yourself with tools like Figma or Adobe XD, and be prepared to talk about specific prototypes you've created. Highlight how you used these tools to validate design decisions and improve user experiences.
✨Prepare for Behavioural Questions
Expect questions around leadership and collaboration. Think of examples where you've mentored junior designers or led a project. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics and the IPO's approach to design excellence. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
