At a Glance
- Tasks: Manage and organise tribunal cases, ensuring compliance with legal procedures.
- Company: Join the Intellectual Property Office, a leader in legal services.
- Benefits: Competitive salary, generous leave, flexible working, and pension contributions.
- Other info: Enjoy a supportive work environment with excellent development opportunities.
- Why this job: Make a real difference in dispute resolution while developing your career.
- Qualifications: Strong decision-making, communication, and organisational skills required.
The predicted salary is between 29952 - 29952 £ per year.
This exciting opportunity in the Tribunal Services team which sits within the Challenge IP strand of the Services Directorate. The Challenge Services team manages and administers contentious proceedings in the field of Trade Marks, Patents and Designs. It also operates the Company Names Tribunal.
The post holder will proactively organise and manage their own work, to achieve both personal, departmental and quality targets. The post holder will provide support and assistance to inter parties hearing officers and/or adjudicators, and advice and guidance to internal/external customers on legal and procedural issues, involving dispute resolution processes performed by the Challenge caseworkers.
Working Style
This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office. The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.
Main duties consist of but are not limited to:
- Inspection of statements/counterstatements to ascertain whether the correct grounds have been pleaded and notify the parties of any perceived deficiencies or irregularities.
- Ensure that all evidence admitted into the proceedings complies with the relevant legislation and published guidance material.
- Proactively case manage proceedings and ensure that all procedural and administrative decisions are made in accordance with the published statutory requirements, user guidance and within published timescales.
- Set and monitor the evidential timetable and determine on a preliminary basis any request made during the evidential stages, i.e. extension of time and stay requests.
- Respond to all litigants in writing or on the telephone, in an impartial, professional and customer friendly manner.
- Provide support on ongoing transformation projects and being adaptable to change.
Person specification
- Proven ability to make unbiased, evidence-based decisions.
- Strong understanding of operation delivery processes.
- Excellent communication skills, both written and verbal.
- Exceptional organisational skills, with a proven ability to manage multiple pieces of work simultaneously.
- Good level of digital literacy.
Alongside your salary of £29,952, Intellectual Property Office contributes £8,677 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
A flexible working scheme with excellent development opportunities.
- 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service.
- You will also get 8 days public leave and 1 day privilege leave.
- Learning and development tailored to your role.
- Family friendly policies that support modern working families and individuals with caring responsibilities.
- A variety of support functions; Staff Counselling Service, Peer to Peer Support Group.
- Eligibility for special and office-wide bonus payments.
- The opportunity to form part of our many inclusive network groups.
- A range of wellbeing initiatives; Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities.
- Free car parking is available on site at our Newport office.
- On-site shop, restaurant and coffee shop at our Newport office.
Tribunal Caseworker (Plus Reserves) in Newport employer: Intellectual Property Office UK
The Intellectual Property Office (IPO) is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With flexible working arrangements, generous annual leave, and a commitment to professional growth, employees in the Newport office can thrive in their roles while enjoying a range of benefits including access to onsite facilities and a strong pension scheme. Join us to be part of a team that values your contributions and fosters a positive work environment.
Contact Details:
Intellectual Property Office UK Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Tribunal Caseworker (Plus Reserves) in Newport
✨Tip Number 1
Get to know the Tribunal Services team and what they do! Research their recent cases and understand the challenges they face. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with various stakeholders, being able to convey information clearly and professionally is key. Try mock interviews with friends or use online platforms to refine your approach.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to juggle responsibilities effectively, which is crucial for this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen on joining our team at the Intellectual Property Office.
We think you need these skills to ace Tribunal Caseworker (Plus Reserves) in Newport
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Tribunal Caseworker role. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly understand your qualifications and fit for the role.
Showcase Your Organisational Skills:Since this role involves managing multiple tasks, demonstrate your organisational abilities in your application. Share examples of how you've successfully juggled various responsibilities in the past – we love to see that proactive approach!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Intellectual Property Office UK
✨Know Your Stuff
Make sure you understand the role of a Tribunal Caseworker and the specific duties involved. Familiarise yourself with the legal and procedural issues related to Trade Marks, Patents, and Designs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since the role requires exceptional organisational skills, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, as this will demonstrate your ability to handle the demands of the job.
✨Practice Your Communication
As communication is key in this role, practice articulating your thoughts clearly and professionally. You might be asked to respond to hypothetical scenarios involving litigants, so think about how you would maintain an impartial and customer-friendly tone while providing guidance.
✨Be Ready for Change
The job mentions adaptability to change, especially regarding ongoing transformation projects. Prepare to discuss any experiences you've had with change management or adapting to new processes. Highlight your flexibility and willingness to learn, which will resonate well with the interviewers.
